Reviews
I had excellent customer service.
I had excellent customer service. They even delivered the vehicle right to me! Ten out of ten recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Addressed all requirements needed.
Addressed all requirements needed.. Knowledgeable on what oil and services were needed. Appreciated the short waiting time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is my 2nd suv from Steve Roger's Ford.
This is my 2nd suv from Steve Roger's Ford. I tell them what I want n they find it for me and it works out beautifully
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very clean, friendly staff.
Very clean, friendly staff. Had an appointment for the works package and was taken right in. Got to meet the General Manager Jason he walked me through the entire dealership showing me all the great staff and all those extras that they can do on site. I was a wonderful experience I would rate them an 11 but the highest is 10.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nick was very helpful and i was happy to see a coupon for
Nick was very helpful and i was happy to see a coupon for oil change. Your team has serviced my truck for 11 years . Good work thankyou.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional- Knowledgeable- Personable- Customer driven-
Professional- Knowledgeable- Personable- Customer driven- always exceeds expectations- attentive—to our needs — trustworthy- dependable- the Best!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good experience, everyone was friendly and attentive.
Good experience, everyone was friendly and attentive. Only put 4 stars instead of 5 because it took an hour and a half for the standard Works oil change.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I had a good experience shopping for and ultimately
I had a good experience shopping for and ultimately purchasing a used SUV with James C Willis II. We had some troubles after purchase getting the vehicle available for pickup, but in the end they had good communication with us, and it was an overall great experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service quality was good and the staff was professional
Service quality was good and the staff was professional and polite. Only issue was that I waited for the oil change ("The Works") and when it was completed, no one came to tell me so. I waited about 30 minutes longer than needed. I was given a small discount due to this, which was appreciated.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Always happy with the attention to my needs and help
Always happy with the attention to my needs and help keeping my vehicles in good condition.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair