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Steve Rogers Ford

(343 reviews)
Visit Steve Rogers Ford
Sales hours: 9:00am to 4:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
New (419) 441-4050 (419) 441-4050
Used (419) 830-4476 (419) 830-4476
Service (419) 830-4477 (419) 830-4477

Reviews

(343 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steve Rogers Ford from DealerRater.

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I had excellent customer service.

I had excellent customer service. They even delivered the vehicle right to me! Ten out of ten recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Addressed all requirements needed.

Addressed all requirements needed.. Knowledgeable on what oil and services were needed. Appreciated the short waiting time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is my 2nd suv from Steve Roger's Ford.

This is my 2nd suv from Steve Roger's Ford. I tell them what I want n they find it for me and it works out beautifully

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very clean, friendly staff.

Very clean, friendly staff. Had an appointment for the works package and was taken right in. Got to meet the General Manager Jason he walked me through the entire dealership showing me all the great staff and all those extras that they can do on site. I was a wonderful experience I would rate them an 11 but the highest is 10.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Nick was very helpful and i was happy to see a coupon for

Nick was very helpful and i was happy to see a coupon for oil change. Your team has serviced my truck for 11 years . Good work thankyou.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Professional- Knowledgeable- Personable- Customer driven-

Professional- Knowledgeable- Personable- Customer driven- always exceeds expectations- attentive—to our needs — trustworthy- dependable- the Best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Good experience, everyone was friendly and attentive.

Good experience, everyone was friendly and attentive. Only put 4 stars instead of 5 because it took an hour and a half for the standard Works oil change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I had a good experience shopping for and ultimately

I had a good experience shopping for and ultimately purchasing a used SUV with James C Willis II. We had some troubles after purchase getting the vehicle available for pickup, but in the end they had good communication with us, and it was an overall great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Service quality was good and the staff was professional

Service quality was good and the staff was professional and polite. Only issue was that I waited for the oil change ("The Works") and when it was completed, no one came to tell me so. I waited about 30 minutes longer than needed. I was given a small discount due to this, which was appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Always happy with the attention to my needs and help

Always happy with the attention to my needs and help keeping my vehicles in good condition.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.