Skip to main content

Steve Rogers Ford

(343 reviews)
Visit Steve Rogers Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
New (419) 441-4050 (419) 441-4050
Used (419) 830-4476 (419) 830-4476
Service (419) 830-4477 (419) 830-4477

Reviews

(343 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steve Rogers Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

The gentleman i dealt with at the service counter was

The gentleman i dealt with at the service counter was rude and acted like I was another to him to help,the tech had no idea what was wrong with truck even though they knew the day before in less than 5min,them wanted to charge me $500 to replace a $45 part that took me 10 min to do and they still charged me $225 fee for plugging scanner in for 5min,have had them do all my repair work before but will not be going back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Best Sales Experience I have had from a Ford Dealership!

Best Sales Experience I have had from a Ford Dealership! if you are looking for excellent customer service, without all of the "b.s" that sometimes comes with the typical "car salesperson", then this is the place for you! Dennis Osworth was simply amazing to work with from start to finish and Kristy Rogers was excellent at the end with the signing of papers to finish the deal. I could not have expected a better experience from a Ford dealership. Been dealing with Raabe or Reineke in Lima for years. Dennis made me and my wife new Steve Rogers Ford customers for all of our future Ford purchases/leases!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

One of the few dealers that will work on RV's.

One of the few dealers that will work on RV's.I have always had good & prompt service here.They work magic on finding parts for an older RV(1999) Latest service was to replace a failed speed sensor(abs) & an oil change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service department was exceptional.

The service department was exceptional. There communication was great and timely. I couldn't have asked for better service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Went way out of their way to solve my issue with my

Went way out of their way to solve my issue with my Bronco. Kept me posted on progress the entire way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I've been using Steve Rogers Ford for at least eight

I've been using Steve Rogers Ford for at least eight years now and haven"t had any complaints yet !!! I would recommend them to anyone !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best service in town that can be trusted.

Best service in town that can be trusted. Mechanic actually help me understand what repair was needed on my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Kind caring and the staff kept me updated on my service

Kind caring and the staff kept me updated on my service needs and were done within the timeframe shared when the appointment was made

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very helpful and useful for my first time car purchase.

Very helpful and useful for my first time car purchase. Definitely would highly recommend as they are a great team to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

It was the Easiest process to buy a new vehicle in which

It was the Easiest process to buy a new vehicle in which I have been involved.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.