Reviews
The gentleman i dealt with at the service counter was
The gentleman i dealt with at the service counter was rude and acted like I was another to him to help,the tech had no idea what was wrong with truck even though they knew the day before in less than 5min,them wanted to charge me $500 to replace a $45 part that took me 10 min to do and they still charged me $225 fee for plugging scanner in for 5min,have had them do all my repair work before but will not be going back.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Best Sales Experience I have had from a Ford Dealership!
Best Sales Experience I have had from a Ford Dealership! if you are looking for excellent customer service, without all of the "b.s" that sometimes comes with the typical "car salesperson", then this is the place for you! Dennis Osworth was simply amazing to work with from start to finish and Kristy Rogers was excellent at the end with the signing of papers to finish the deal. I could not have expected a better experience from a Ford dealership. Been dealing with Raabe or Reineke in Lima for years. Dennis made me and my wife new Steve Rogers Ford customers for all of our future Ford purchases/leases!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
One of the few dealers that will work on RV's.
One of the few dealers that will work on RV's.I have always had good & prompt service here.They work magic on finding parts for an older RV(1999) Latest service was to replace a failed speed sensor(abs) & an oil change.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department was exceptional.
The service department was exceptional. There communication was great and timely. I couldn't have asked for better service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Went way out of their way to solve my issue with my
Went way out of their way to solve my issue with my Bronco. Kept me posted on progress the entire way.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I've been using Steve Rogers Ford for at least eight
I've been using Steve Rogers Ford for at least eight years now and haven"t had any complaints yet !!! I would recommend them to anyone !
- Customer service —
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best service in town that can be trusted.
Best service in town that can be trusted. Mechanic actually help me understand what repair was needed on my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kind caring and the staff kept me updated on my service
Kind caring and the staff kept me updated on my service needs and were done within the timeframe shared when the appointment was made
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very helpful and useful for my first time car purchase.
Very helpful and useful for my first time car purchase. Definitely would highly recommend as they are a great team to work with!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was the Easiest process to buy a new vehicle in which
It was the Easiest process to buy a new vehicle in which I have been involved.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car