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Tunkhannock Auto Mart

(700 reviews)
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award

Reviews

(700 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tunkhannock Auto Mart from DealerRater.

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Honest, Realistic, Small Town Dealership

Eddie was amazing as well as the night shift lady at the front counter. This place is amazing to deal with. They listen, are honest, help you as much as possible and show you everything you need to know. I will go back when it's time for a new truck and I reccomend this place to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Eddie was great

Eddie did great with the sale and really making it happen! I would definitely come back to Tunkhannock Auto Mart in the future for my automotive needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Vehicle Purchase Experience

It's not very often we have a positive experience when going to purchase a new vehicle but Eddie did it . Very courteous and straight shooting giving me the best deal he could up front . I walked in with an inventory number came out with a price close to what I wanted and my new truck. I'll be stopping back when I'm ready to buy again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so pleased to hear that you had an excellent experience at Tunkhannock Auto Mart, and we will make sure to share these kind words with Eddie. Let us know if you need anything in the future, and thanks again!

It was a good new car buying experience.

The salesman was able to take the few things I mentioned I would like in a new truck and give me vehicle options that fit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time from your busy schedule to write a review about Eddie, he is an extraordinary Sales Consultant. We are so pleased you appreciate him as much as we do AND that we made the trip well worth it for you. Best, David Senkow Managing Partner Tunkhannock Auto Mart Dodge Ram Jeep Chrysler

EXCELLENT, EASY . NO HASSLE

Eddie Schwarztrauber was our salesman and was very knowledgeable in answering our questions and concerns.This is our second vehicle we purchased with Ed .He made it a pleasant experience for us no hassles.This is the guy to see when purchasing a new vehicle.Highly recommended. Mike & Marla Graziano

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for these kind words! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day. Best, David Senkow Managing Partner Tunkhannock Auto Mart

Don't waste your time

Unorganized and was not very friendly whatsoever. I never had a dealer tell me i couldn't test drive (let alone buy) a new vehicle because the battery was dead. And that's after i made an appointment two days prior and drive over an hour to the dealership

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Great new car purchase experience

Recently purchased a new Ram here and dealt with Eddie. Very good attitude and friendly, not pushy or overbearing like some dealership sales people. Very willing to spend time, answer questions and ultimately helping me close the deal on my new truck purchase. This is the first vehicle I've purchased from this dealership and so far I am very pleased with my experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time from your busy schedule to write a review about Eddie, he is an extraordinary Sales Consultant. We are so pleased you appreciate him as much as we do AND that we made the trip well worth it for you. Sincerely, Linda Kane Customer Advocate Tunkhannock Auto Mart.

Great Experience

This is the second vehicle I've purchased from Tunkahnnock Auto Mart, I had such a great experience the first time with the sales staff, I didn't even consider talking to other dealerships for this purchase. Eddie was great to work with and really came through for me in helping me get the vehicle I wanted. I also want to thank Travis for his help with the test drive portion while Eddie was helping another customer when I first arrived.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking time from your busy day to thank Eddie and Travis for an exceptional job. And thank you for shopping Tunkhannock Auto Mart; it is our honor to serve you with all of your automotive needs. Best, David Senkow Managing Partner Tunkhannock Auto Mart Dodge Ram Jeep Chrysler

'Very satisfied'

I felt very comfortable dealing with Eddie it was a satisfying experience, usually I feel very uncomfortable dealing with any car salespeople but with Eddie Schwarztrauber he was very knowledgeable and courteous and very attentive to all my needs that's why this is my second vehicle from Tunkhannock Auto that I have leased due to Eddie he is an asset to your company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for these kind words! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day. David Senkow Managing Partner Tunkhannock Auto Mart Dodge Ram Jeep Chrysler

Excellent Customer Service

We leased 2 new vehicles, and Eddie helped us get exactly what we were looking for! He did a wonderful job of getting us the best deals and gave great advice!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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