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Tunkhannock Auto Mart

(701 reviews)
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award

Reviews

(701 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tunkhannock Auto Mart from DealerRater.

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Excellent Customer Service

We leased 2 new vehicles, and Eddie helped us get exactly what we were looking for! He did a wonderful job of getting us the best deals and gave great advice!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Purchasing at Tunkhannock Auto

Great experience for the past 25 years purchasing vehicles at Tunkhannock Auto Mart. Eddie is very professional to work with and he goes above and beyond to make it seamless! Thanks again Eddie.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to post this review. I'm happy Eddie was able to make the process easy and pain free. Our entire staff thanks you for your business and wishes you and your family happy & safe motoring! Sincerely, David Senkow Managing Partner Tunkhannock Auto Mart Dodge Ram Jeep Chrysler

Very satisfied

I have been to dealerships where a customer is just a number..when I came to tunkhanock auto mart I was greeted with respect..a satisfied customer is one that will return..I was a satisfied customer that will return should the need for another vehicle arise..everyone I spoke with was very professional and courteous..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Can’t say enough good about the dealership

Having purchased a 2500 1 month ago, things changed and I now needed a 3500. Eddie worked very hard to find me the truck I wanted and the deal was very fair. I would highly recommend Ed and Tunkhannock Auto Mart to anyone looking for great staff and service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I Was Ready....for a new 2018 Jeep Renegade Limited

The overall experience at Tunkhannock Automart was exceptional. Eddie was a pleasure to work with and made every step of the car buying process a breeze. i would absolutely recommend him and the dealership to anyone i know who is looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time from your busy schedule to write a review about Eddie, he is an extraordinary Sales Consultant. We are so pleased you appreciate him as much as we do AND that we made the trip well worth it for you. Sincerely, David Senkow Managing Partner Tunkhannock Auto Mart.

A Great Experience.

I came in to the Auto Mart looking to find a car after my car caught fire. The team put me in a great Renegade and helped me finance it. Great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Another wonderful buying experience!

This is the second vehicle Eddie has helped us purchase. He is wonderful to work with, always straightforward and goes the extra mile to get the deal done! I'm sure we'll be back when "we're ready" for the next one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

We are so pleased to hear that you had an excellent experience at Tunkhannock Auto Mart, and we will make sure to share these kind words with Eddie. Let us know if you need anything in the future, and thanks again! Best, David Senkow Managing Partner Tunkhannock Auto Mart Dodge Chrysler Jeep Ram

Worth the trip

Very good experience. Ed was very informative during the test drive. Ed really went to bat for us. He worked out a deal we were happy with. Ed and Gary even stayed late to get the deal done. I will definitely buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Tunkhannock Auto Mart would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Eddie and Gary! Thank you again for your review. David Senkow Managing Partner Tunkhannock Auto Mart Dodge Ram Jeep Chrysler

Time well spent

I had a very good experience while shopping for a new Jeep Grand Cherokee. Eddie was thorough in his explanation of the vehicle’s features and answered all my questions. Made my decision easy.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time from your busy schedule to write a review about Eddie, he is an extraordinary Sales Consultant. We are so pleased you appreciate him as much as we do AND that we made the trip well worth it for you. Sincerely, Linda Kane Customer Advocate Tunkhannock Auto Mart.

The hardest part of the experience was picking the color!

I couldn't be happier with the service or experience I had with Tunkhannock Auto Mart, Eddie in particular. Eddie gave me a very hands on experience (weight of roof pieces, test driving, differences in door functions) and after learning what was most important to me, pointed out specific differences in things like sound, add on features, and safety. He spent *a lot* of time with me, both out in the lot and in his office going over different options. When it came to officially decide what I wanted, Eddie had covered all of the bases and answered every question, so the hardest part of buying my first car was picking the color I wanted! I'm so glad I had Eddie to help me through this process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.