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Tunkhannock Auto Mart

(701 reviews)
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award

Reviews

(701 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tunkhannock Auto Mart from DealerRater.

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Amazing

Eddie was the best I was not happy with the way th jeep looked so he took it over to get re washed and then it looked great .thanks Eddie

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Sorry to hear that you had a concern and do appreciate that you brought it to our attention. We are dedicated to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Eddie and the team! Thank you for taking the time to post this review. Best, David Senkow Managing Partner Tunkhannock Auto Mart Dodge Ram Chrysler Jeep

Amazing!!!

I stopped in with a bad transmission stuck in gear, Bob not only had the part on hand but took my truck in and had me back on the road in 2 hours. Wow people!! These guys are awesome!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking time from your busy day to thank Bob Gola for an exceptional job. Bob is among one of our most valued Service Advisors. Thank you, Linda Kane Customer Service Advocate Tunkhannock Auto Mart

Great Experience at Tunkannock Auto Mart

I was hesitant, always have gone to one dealer in NY for all of my cars. Never again, I will be a continued customer to Tunkhannock Auto Mart. My salesman was Eddie and he has great customer service skills and was very knowledgeable about the Jeep I bought. I was very surprised with the trade in value that was given to me. Wasn't like most pushy salesman - I got what I wanted. The financing was quick and the interest rate and payments are way less than my previous loan. When your ready call Eddy!!! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for these kind words! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day. We are so pleased to hear that you had an excellent experience at Tunkhannock Auto Mart, and we will make sure to share these kind words with Eddie. Best, David Senkow Tunkhannock Auto Mart Dodge Ram Chrysler Jeep

outstanding costumer service.

Eddie was extremely friendly and respectable. He gave me a great trade in value on my 2013 Dodge ram and kept my payment near what I could afford without any hesitation. I definitely would purchase another vehicle from him and the dealership in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to post this review. I'm happy Eddie was able to make the process easy and pain free. Our entire staff thanks you for your business and wishes you and your family happy & safe motoring! Best, David Senkow Managing Partner Tunkhannock Auto Mart Dodge Ram Chrysler Jeep

My experience with Tunkhannock Auto Mart

My visit with Eddie Scharztrauber was a delightful experience. He was very knowledgeable about all the options on the 2018 Durango and he went thru how to use the latest gadgets in the radio/readout. He answered all of my questions and concerns about the vehicle and financing, how much my trade was worth and how much the new vehicle would be after all rebates applied. Never at any time was he pushy with a sale. He makes you feel as if you are talking to an old friend. He is personable and courteous, and above all, goes out of his way to accomodate any questions or concerns you have. He goes over step by step the paperwork and what it is for (believe me, it is daunting without help). He gave me a great deal on the Durango and I consider him a good friend with all the dealing he has helped me with. I wouldn't hesitate to buy from him again. Thanks Eddie, I was READY !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Awesome service

Ed was great to deal with.. ill definitely tell my family and friends!! He was awesome and made the process as painless as possible! Thumbs up!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Easy to deal with - great truck for a great deal

Gave me what I expected for my trade based on Kelly Blue Book and a good deal on the new one with Dealer and RAM incentives.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time from your busy schedule to write a review about Eddie, he is a remarkable Sales Consultant. We are glad to hear he was able to make your experience here a pleasant one. Best, David Senkow Managing Partner Tunkhannock Auto Mart Dodge Ram Chrysler Jeep

Great staff!

They have a great staff and are willing to work with you. They don’t pressure you into just anything and make a very welcoming environment. The only dealership I’m willing to go back to in this area.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to post this review. I'm happy Jeremy was able to make the process easy and pain free. Our entire staff thanks you for your business and wishes you and your family happy & safe motoring! Best, David Senkow Managing Partner Tunkhannock Auto Mart Dodge Ram Chrysler Jeep

First Car Shopping

Amazing selection of vehicles to choose from. Salesmen are very friendly and laid back (Ask for Jeremy). Reliable service department. I'm financing my first car (2016 Jeep Renegade) with them, and I couldn't be happier. Whether you're looking for your first car or your last, I highly recommend stopping by Tunkhannock Auto Mart.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time from your busy schedule to write a review regarding Jeremy Schwarztrauber and the service department at Tunkhannock Auto Mart. We truly appreciate the kind words. Sincerely yours, Linda Kane Customer Service Representative Tunkhannock Auto Mart Dodge Chrysler Jeep Ram

Amazing!

Tunkhannock automart ROCKS!!!! This place is number ONE!! :) I wouldn't go to any other dealership. Eddie Schwarztrauber is the BEST and took excellent care of me!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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2 people out of 2 found this review helpful.
Dealer response

Thank you for taking time from your busy schedule to write a review about Eddie, he is an extraordinary Sales Consultant. He does make the process easy and pain free; he ROCKS!! We are so pleased you appreciate him as much as we do AND that he made the trip well worth it for you. Sincerely, Linda Kane Customer Advocate Tunkhannock Auto Mart Dodge Chrysler Jeep Ram