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Tunkhannock Auto Mart

(700 reviews)
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award

Reviews

(700 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tunkhannock Auto Mart from DealerRater.

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Knowable about all phases of selling a vehicle

Eddie was friendly and helpful in answering all questions I had. Also helped in finding additional parts I wanted to add to truck. Also won great pride! Thanks Ed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so pleased to hear that you had an excellent experience at Tunkhannock Auto Mart, and we will make sure to share these kind words with Eddie. Let us know if you need anything in the future, and thanks again! Best, David Senkow Managing Partner Tunkhannock Auto Mart Dodge Ram Chrysler Jeep

Great

He is very friendly. No nonsense, hassle free, not pushy and easy to talk to. I will be a repeat customer and would highly recommend him to a friend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to post this review. I'm happy Eddie was able to make the process easy and pain free. Our entire staff thanks you for your business and wishes you and your family happy & safe motoring! Best, David Senkow Managing Partner Tunkhannock Auto Mart Dodge Ram Chrysler Jeep

Great experience better deal than I thought was possible.

Eddie was able to work a great deal on a truck that I truley thought was far outside of my budget. This is the second vehicle I purhhased from Eddie at Tunhannock Auto Mart, both experiences were exceptional. I would not hesitate to reccomend Eddie or Tunhannock Auto Mart to anyone looking to purchase a new or used automobile. Like Eddie says, " When Your Ready Call Eddie".

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time from your busy schedule to write a review about Eddie, he is an extraordinary Sales Consultant. We are so pleased you appreciate him as much as we do AND that we made the trip well worth it for you. Sincerely, Linda Kane Customer Advocate Tunkhannock Auto Mart

Excellent customer service!

The car that my boyfriend purchased for me was a surprise. Kevin and Eddie made everything happen to keep it a surprise including bringing the Jeep to my house and putting a bow on it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for these kind words! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day! Have a Happy Holiday! David Senkow Managing Partner Tunkhannock Auto Mart Dodge Ram Chrysler Jeep

Very good buying experience

Wanted to look at used car but didn't have a lot of time, Eddie was very accommodating with my schedule had the car out and waiting for me when I got there. Really liked the car and decided to buy it Eddie made the buying process quick and painless by answering every question I had. Picked the car up the next day after he had it detailed and it was spotless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are so pleased to hear that you had an excellent experience at Tunkhannock Auto Mart, and we will make sure to share these kind words with Eddie. Let us know if you need anything in the future, and thanks again! Best, David Senkow Managing Partner Tunkhannock Auto Mart Dodge Ram Chrysler Jeep

Great Salesman

I had certain needs and demands before I would purchase my new Jeep Lattitiude. Eddie met all my expectations and made the purchase a very positive experience. I was hesitant to buy new, as most of my vehicle purchases have been used. I will actually consider dealing with him again with my next vehicle, whether new or used.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to post this review. I'm happy Eddie was able to make the process easy and pain free. Our entire staff thanks you for your business and wishes you and your family happy & safe motoring! Best, David Senkow Managing Partner Tunkhannock Auto Mart Dodge Ram Chrysler Jeep

Like dealing with a friend. Great deal and service

Internet site was accurate and vehicle showed up on email when price dropped. Have been shopping for a while and knew we needed to look at the vehicle due to the deal. The price was a lot higher than we wanted to spend but the vehicle was well worth it, so we took a chance. After meeting Ed, we knew we would enjoy dealing with him. He was friendly, kind, a great listener, confident in his sales ability without being pushy, as well as with his dealership. We can understand why your dealership is growing. Everyone we encountered was very helpful. We have a few little issues with a missing second key but Ed is bending over backwords to help us out. Ed has such a great personality that it would be difficult to not like him and trust his word. What an asset to this dealership. Give him a raise-his entire persona is perfect for what ever he does that deals with the public. Not everyone has his natural instincts and skills.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time from your busy schedule to write a review about Eddie, he is an extraordinary Sales Consultant. We are so pleased you appreciate him as much as we do AND that we made the trip well worth it for you. Sincerely, Linda Kane Customer Advocate Tunkhannock Auto Mart.

Fantastic

Always a pleasure working with Eddie. He helped us get a vehicle we love at a price we were comfortable with and explored all our options in the process. Eddie was very honest, upfront, and trustworthy which is hard to find in a salesperson. Never buying a vehicle through anyone else! Thanks Eddie and Tunkhannock Auto Mart!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

New 2018 Ram Big Horn 1500

To being with this is the fourth vehicle to be purchased by member of our family. I was present when the first three were purchased and was waiting until the time was right to purchase my own truck (my son has a RAM 1500 as well). The professionalism of not only our personal adviser "Eddie" but of the entire team required to make a purchase happen was second to none. As a practitioner in the medical field I am sensitive to the needs of people and this organization exceeds my own level. I would recommend Eddie and his full staff to anyone interested in purchasing a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Eddie is the MAN

First time car purchase. Was nervous and read horror stories online. The deal on the car was unbelievable. Eddie was upfront, honest, helpful, gave great advice and was low pressure. He was super flexible and patient while I considered different options until I was very satisfied with my final decision. He was also incredibly organized and swift with the paperwork. I couldn't have felt more confident nor had a better experience. Couldn't recommend this place more highly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.