Reviews
Ask for Eddie!!
Eddie is extremely knowledgeable, friendly and professional. Typically, when purchasing a new vehicle, it takes hours to process. The dealership was busy that day and this was the best/fastest experience I have had. I visited two other dealerships with similar make and model in mind, but never talked numbers as I did not feel sales personnel were personally vested in spending the time answering questions which I assume is common for newly released make and model vehicles. That was not the case at Tunkhannock, PA Jeep dealership. Highly recommend this dealership as your first stop.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so pleased to hear that you had an excellent experience at Tunkhannock Auto Mart Dodge Chrysler Jeep Ram; we will make sure to share these kind words with Eddie Schwarztrauber. Let us know if you need anything in the future, and if you haven't already, please check out our Pompey Rewards Program!
A great expirence!
Jeremy was very helpful when it came to going over the truck and he was very honest about everything i would recomend him to anyone needing a new vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to post this review. I'm happy Jeremy Schwarztrauber and Gary Myers, from our Finance Department, was able to make the process easy and pain free. Our entire staff at Tunkhannock Auto Mart Dodge Ram Chrysler Jeep thanks you for your business and wishes you and your family happy & safe motoring in your new truck! And, if you haven't already, please check out our Pompey Rewards Program!
unprepared
I purchased a vehicle from them a few years ago and swore, at that time, I would never go back but they had the vehicle that best fit my needs. I made an appointment to pick up my new vehicle at 5:30. I had to wait for the paperwork to be prepared and then I was handed one BLANK document to sign, my sirius radio was not connected and I never left the dealership until after 8. Most of my concerns about the vehicle were taken care of but I still need to return to have some things taken care of. They are quick to make the sale but are not really ready to take care of the customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Ram, Issue with trans colenoid
Service Advisor Jon is first rate. He got my truck in quickly and got his team right on it. This would be 5 stars except that it took half a day to get a call back due to their automated phone system.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Phenomenal customer service
We had a phenomenal experience working with salesman, Joe Dafcik. He went above and beyond to get us into a safe, affordable minivan. Worked with us during the financial process to get us the best deal. Just finished our free 30 day check up on the vehicle, and the service department was great too! Would highly recommend to friends and family, and will come back in the future for future purchases.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you taking time from your busy day to thank Joe Dafcik, our finance department and service department, for an exceptional job. I will be sure to share your kind words with them all. Thank you for shopping Tunkhannock Auto Mart Dodge Chrysler Jeep Ram; it is our honor to serve you with all of your automotive needs. And, if you haven't already, please check out our Pompey Rewards Program. Happy motoring in your new minivan!
Fantastic dealership with awesome sales staff
Went in looking for a new truck, Scottie showed me a number of options but ultimately guided me to a nearly-new used Dodge Ram that had way more options and features than the new models I was looking at. Scottieās guidance and expertise made the whole experience of looking and buying super easy. Thank you Scottie!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to post this review. I'm happy Scott Blair was able to make the process easy and pain free. Our entire staff at Tunkhannock Auto Mart Dodge Ram Chrysler Jeep thanks you for your business and wishes you and your family happy & safe motoring in your new Ram! And, if you haven't already, please check out our Pompey Rewards Program!
Amazing shopping experience
Great service from Eddy! No pressure to buy. Great service in the finance & warranty department. They even cleaned , washed it & filled the gas tank too!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you taking time from your busy day to thank Eddie Schwarztrauber, and our entire staff, for an exceptional job. Thank you for shopping Tunkhannock Auto Mart Dodge Chrysler Jeep Ram; it is our honor to serve you with all of your automotive needs. And, if you haven't already, please check out our Pompey Rewards Program!
Scottie B is the best!
I went to Tunkhannock Auto Mart after getting the run around and very poor customer service from two other area Jeep dealers in my search for a new Wrangler. I walked in late on a Friday night , I was welcomed by everyone and not rushed. I met with Scottie Blair and let him know exactly what I wanted as far as color and packages go, and Scottie called me first thing Monday morning that he had found my Jeep! Scottie is extremely polite, courteous, and he made the process so very easy! He was never pushy and got me a great deal. Scottie still keeps in contact with me to see how things are, even a month after purchase. Jeremy in Sales, Ben in Finance, and Jon in Service were a pleasure to deal with as well. I made a great choice going to Tunkhannock Auto Mart, wish I had gone there sooner! Exceptional service !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for these kind words! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day. We are so pleased to hear that you had an excellent experience at Tunkhannock Auto Mart Dodge Chrysler Jeep Ram; we will make sure to share these kind words with Scott Blair and the rest of the staff. Let us know if you need anything in the future, and if you haven't already, please check out our Pompey Rewards Program!
I was ready!
From a simple inquiry to driving home in my Jeep, Eddie made the process so easy! Plus he found the exact color & package combo I was looking for. Would definitely recommend working with him to any of our friends or family!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking time from your busy schedule to write a review about Eddie Schwarztrauber, he is extraordinary! We are so pleased to hear he was able to make your experience at Tunkhannock Auto Mart Dodge Chrysler Jeep Ram a pleasant one while buying your new Jeep. And if you haven't already, please check out our Pompey Rewards Program. Happy and safe motoring!
Amazing
We worked with Eddie and the team, and they all went above and beyond to make our experience the best! Exceptional service! We will definitely be coming back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to post this review. We are happy Eddie Schwarztrauber and the team was able to make the process easy and pain free. Our entire staff at Tunkhannock Auto Mart Dodge Ram Chrysler Jeep thanks you for your business and wishes you and your family happy & safe motoring! And, if you haven't already, please check out our Pompey Rewards Program!