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Tunkhannock Auto Mart

(700 reviews)
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award

Reviews

(700 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tunkhannock Auto Mart from DealerRater.

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Great and easy experience. Travis was great!

Travis and staff made this a quick and easy process. Found rhe car online and submitted my application. Car was mine the next business day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ordered a new

Eddie ordered and got my new ram and kept in contact with me the whole process. The new truck is awesome and I’m appreciative for his time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We are thrilled to know your time at Tunkhannock Auto Mart Dodge Ram Chrysler Jeep was outstanding and we will be sure to share your kind comments with Eddie Schwarztrauber, he is an extraordinary Sales Consultant. And, if you haven't already, please check out our Pompey Rewards Program! Happy & safe motoring with your new truck!

Easy and honest!!

I walked in and told Eddie exactly what I wanted and what I could afford and that is what he delivered. He wasn't pushy and didn't leave us sitting for hours. The whole process was easy and he didn't try to sell me something I didn't want like I have experienced at other places. He went over everything with me and explained all of our options without pushing things on us allowing us to make our own decisions. Wonderful experience will be coming back again for sure. Thanks Eddie!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for these kind words. We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day. Thank you for shopping Tunkhannock Auto Mart Jeep Ram Dodge Chrysler. And, if you haven't already, please check out our Pompey Rewards Program!

Return customer

We were very satisfied with our experience the first time we purchased a vehicle from Eddie. He's helpful, informative and not pushy. When it came time for a new vehicle, we took the 40 minute drive again. Eddie helped us into a lease for our family that was in our budget. Definitely recommend Tunkhannock Auto Mart for whatever you may be looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to know your time at Tunkhannock Auto Mart Dodge Ram Chrysler Jeep was outstanding and we will be sure to share your kind comments with Eddie Schwarztrauber, he is an extraordinary Sales Consultant. We are so pleased you appreciate him as much as we do AND that we made the trip well worth it for you. And, if you haven't already, please check out our Pompey Rewards Program! Happy & safe motoring!

Eddie was Great

Thanks to Eddie and the entire staff for going above and beyond, even staying after closing to make sure I drove off in my new Jeep. Eddie listened to everything that I wanted in my Jeep and found the perfect Jeep Compass!!! We’re forever grateful!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time from your busy schedule to write a review about Eddie Schwarztrauber, he is an extraordinary Sales Consultant. We are so pleased you appreciate him as much as we do AND that we made the trip well worth it for you. At Tunkhannock Auto Mart Dodge Ram Chrysler Jeep customer satisfaction comes first! And if you haven't already, please check out our Pompey Rewards Program! Happy and safe motoring in you new Jeep Compass!

Love our new car!!!

Ed and the Tunk Automart are always so good to us. They make a time that can be stressful, stress free!!! Very professional and friendly environment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Eddie is a pleasure to deal with.

My wife and I stopped by to look at a Wrangler. Even though the weather was miserable, Eddie went above and beyond to show us the vehicle. Eddie was very knowledgeable about the vehicle answering all questions that we had. He was very courteous. We did not feel any intimidation or pressure. All in all it was a wonderful experience dealing with Eddie Swartztrauber. I had a minor issue with the jeep after getting it home. I called Eddie and he explained everything I needed to do to get the issue addressed and followed up to make sure it was being taken care of. It made me feel that I was a valued customer. The people in the Service Department were very courteous and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Excellent service.

Went in just looking for a new truck. My lease was up in 6 months and it was time to start looking. Stopped by just to look. Caught Eddie while we were leaving. Took a few trucks on a test drive. Ended up getting the deal I wanted. Left that day with the truck of my dreams for the price I wanted. I highly suggest that anyone that goes to look for a new vehicle stop at tunk auto mart and talk to Eddie. Hes great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time from your busy schedule to write a review about Eddie Schwarztrauber, he is an extraordinary Sales Consultant. We are so pleased you appreciate him as much as we do AND that we made the trip well worth it for you. At Tunkhannock Auto Mart Dodge Ram Chrysler Jeep customer satisfaction comes first! And if you haven't already, please be sure to check out our Pompey Rewards Program!

Above and beyond

We recently purchased our 4th vehicle from Eddie, and each experience has been a pleasure. From day one Eddie has been nothing but approachable, knowledge, courteous and friendly. He gladly accommodates our busy schedules and makes sure that another member of the team is available when he can't help us out personally. For our most recent purchase, Eddie spent extensive time with me test driving numerous vehicles, helping me to compare then, discussing options and different features, and ultimately tracking down exactly what I was looking for from an out of state dealer to ensure that we were satisfied. We've dealt with numerous dealerships over the years and more salesmen than that, hands down our experiences with Eddie and the Tunkhannock team have been the easiest!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Welcome Back! We are thrilled to know your time at Tunkhannock Auto Mart Dodge Ram Chrysler Jeep was outstanding and we will be sure to share your kind comments with Eddie Schwarztrauber, he is an extraordinary Sales Consultant. We are so pleased you appreciate him as much as we do AND that we made the trip well worth it for you. And, if you haven't already, please check out our Pompey Rewards Program! Happy & safe motoring!

Very good!

Would highly recommend Tunkhannock auto mart!! Eddie is the best. Takes the time to explain everything to you, and he makes sure you get what car you went there for!! You won’t be disappointed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.