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Tunkhannock Auto Mart

(700 reviews)
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award

Reviews

(700 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tunkhannock Auto Mart from DealerRater.

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Helpful

Eddie helped me out extremely. I was in need of a direction and he helped me get it done. Thank you so much. This was my third truck in the last 11 yrs and Eddie helped me on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your truck. We are delighted to see that Eddie was so helpful and we'll be sure to thank him for providing you with excellent care. Thanks for your feedback and we welcome you again!

Very Satisfied

This is my third truck from Eddie. Very professional to deal with. Everything was prepared and ready for an easy transaction. Class Act. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're so happy to see that Eddie has earned your repeat business! Congratulations on your new truck; please come back at any time!

service department

I took my jeep in for transmission work. First off i could not get anyone to return a phone call about a loaner car i had to call my salesman in order to get answers. Then they repeatedly keep telling me there is nothing wrong with my car when i have a blatant transmission shifting issue. The service guy told me "well theres always motorworld". Yeah that seems like good customer service. Everytime i spoke to them they were rude and talked to me like i had no idea what i was talking about. Just for me to drive down there and immediately replicate the problem that they said they couldn't . I will never return my car to this service department. They are rude and impossible to deal with. I would not recommend using them. Which is really sad because tunkhannock auto mart had a fantastic sales department.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
3 people out of 3 found this review helpful.

Excellent

Eddie S. is the absolute best salesman! We bought our last truck from him and will be a returning customer! He is friendly and fast service! Thank You Eddie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time from your busy schedule to write a review regarding Eddie Schwarztrauber, we are so happy to hear he was able to make your experience at Tunkhannock Auto Mart Dodge Chrysler Jeep Ram a pleasant one. And if you haven't already, please check out our Pompey Rewards Program. Happy and safe motoring!

Walked in knowing what I wanted and Eddie made it happen....

Walked in knowing what I wanted and Eddie made it happen. Couldn't be happier. As long as Eddie is selling vehicles he is my go to guy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Just leased a ram f1500 limited in 2 hrs start to finish....

Just leased a ram f1500 limited in 2 hrs start to finish. Great vehicle , competitively priced. Ryan and the Tunkhannock team easy to do business with. From.my experience a rare thing in a car dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to post this review. I'm happy Ryan Karnopp was able to make the process easy and pain free. Our entire staff at Tunkhannock Auto Mart Dodge Ram Chrysler Jeep thanks you for your business and wishes you and your family happy & safe motoring in your new Ram 1500! And, if you haven't already, please check out our Pompey Rewards Program!

Outstanding

Eddie.is. a. Outstanding. guy. Goes. all out to help.you. he found a. Ram 1500 better than. I. ask.for only. go to. Eddie and. This. Dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so pleased to hear that you had an excellent experience at Tunkhannock Auto Mart Dodge Chrysler Jeep Ram; we will make sure to share these kind words with Eddie Schwarztrauber. Let us know if you need anything in the future, happy & safe motoring in your new Ram 1500! And if you haven't already, please check out our Pompey Rewards Program!

Excited and thrilled!

Eddie's a great guy! If you ever want the best deal, Eddie is the guy to see! Friendly, courteous and a pleasure to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to know your time at Tunkhannock Auto Mart Dodge Ram Chrysler Jeep was outstanding and we will be sure to share your kind comments with Eddie Schwarztrauber, he is an extraordinary Sales Consultant. And, if you haven't already, please check out our Pompey Rewards Program. Happy & safe motoring!

The best!

I have to say my husband and I have bought quite a few vehicles over the years from other places.... we are now permanant Tunkhannock Auto Mart customers. It was a great experience! They have an amazing staff who will bend over backwards to see you get everything you need! WHEN YOU'RE READY, GO SEE EDDIE!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear Eddie Schwarztrauber made your experience here a pleasant one. Thank you for your business and taking the time to write a review regarding your experience at Tunkhannock Auto Mart Dodge Ram Chrysler Jeep. If you haven't already, please check out our Pompey Rewards Program!

Great sales office and service

Very friendly, not pushy salespersons, will recommend them to friends and family. Their lease price was much much better than Motor World in Wilkes barre, PA.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for these kind words. We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day. Thank you for shopping Tunkhannock Auto Mart Jeep Ram Dodge Chrysler. And, if you haven't already, please check out our Pompey Rewards Program!