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Lithia Chrysler Jeep Dodge of Medford

(731 reviews)
Visit Lithia Chrysler Jeep Dodge of Medford
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–6:00pm
Sunday 10:00am–6:00pm Closed
2020 state dealer award
View 11 awards
2020 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (541) 326-4625 (541) 326-4625
Used (541) 326-4274 (541) 326-4274
Service (541) 326-4616 (541) 326-4616

Reviews

(731 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Jeep Dodge of Medford from DealerRater.

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Relaxed

The young salesman Jeff let me look around at my own comfortable pace. He was very patient. When I was pretty sure I had it narrowed down we went and talked to Steve, Steve worked up some figures for me and showed me for a few dollars more a month I could get a new one and a few hours later I was signing on the dotted line. lol.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best service ever. Definitely the best time for an oil...

Best service ever. Definitely the best time for an oil change and routine inspection. Short and thorough but friendly interaction when job was complete. A big thank you to Jacob.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone was very pleasant and ready to serve your every...

Everyone was very pleasant and ready to serve your every need. Went in for my 3 month oil change, took about an hour and they called me when it was ready, it's nice that I can leave my car there and be able to get my other things done. And trust that my car will be taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience!! Mike Noonan was great to work with....

Great experience!! Mike Noonan was great to work with. Got what I wanted, everything went smooth and I love my Gladiator. Thanks for helping Mike.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Professional and Smooth

Our experience with the entire team was excellent and operated smoothly. Tommy our salesman and Jerald our Finance person were professional and very helpful. The entire transaction was great. We are very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome, I’ll never buy a truck anywhere else. Easy to...

Awesome, I’ll never buy a truck anywhere else. Easy to work with and worked to get me the price I was looking for. Would recommend Jesus Gomez and Rob Walton to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

recall

Replaced tail gate recall fast and easy. Very nice and pleasant. Thanks for taking care of me so fast. hope you keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great First time Car buying experiance

As a single mom I have limped along my old car till my children are older. Now that my kids are starting to drive it was time to buy a new car. I researched what I wanted in a car and what I want to use it for and came across Jeeps. I have always wanted a jeep that I can take my doors off and go driving along the California coast with. "I digress" My partner and I decided it was time to give my car to my son and went looking for a new car. We spoke with the salesman and explained what we wanted and what our budget was. I was not looking for a new car. Just new to me. He walked us over to the exact car I just described to him and it was in my price range!! The whole experience was easy! They communicated well. I didn't feel like I was being taken for a ride. I am so happy with my purchase and will be a customer again!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Overall wonderful experience

Dave and Jerald were both friendly, professional and very easy to work with. They both provided all the information we needed to make our purchase an enjoyable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Phillip Houghton provided excellent service. Always able...

Phillip Houghton provided excellent service. Always able to help and quick. Professional, courteous and responsible. Waiting area was clean and well stocked. A pleasure to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.