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Lithia Chrysler Jeep Dodge of Medford

(731 reviews)
Visit Lithia Chrysler Jeep Dodge of Medford
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–6:00pm
Sunday 10:00am–6:00pm Closed
2020 state dealer award
View 11 awards
2020 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (541) 326-4625 (541) 326-4625
Used (541) 326-4274 (541) 326-4274
Service (541) 326-4616 (541) 326-4616

Reviews

(731 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Jeep Dodge of Medford from DealerRater.

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Great customer service! Mike Noonan is fantastic. A great...

Great customer service! Mike Noonan is fantastic. A great experience! 5 stars for Mike. He worked very hard to get me just what I was looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great service!

Dependable, great service. I like that I can work with the same service advisor when I call or come in. Very professional and knowledgeable. Resolves issues in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Always a pleasure working with Trevis. he’s always...

Always a pleasure working with Trevis. he’s always there, and I appreciate that very much. He always looks to see if there are any recalls, even letting me know about them before I get a notification in the mail. Very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Everyone did a phenomenal job in helping me get the truck...

Everyone did a phenomenal job in helping me get the truck I wanted with the right stuff on it. Will do Business again! Great team and great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I took my truck in for an oil change, the service was...

I took my truck in for an oil change, the service was great, they were fast and everone was very friendly. I will go back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Obituary

Referred my cousin to Mike and as we waited for him to process paperwork, she turns to me and says, "If I die before you, I need you to include this moment in my obituary, I don't remember the last time I was this excited," 😂 Mike the Miracle🙏👌

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Challenger

Purchase of the car was fast and easy as well as the negotiation of price and options associated with purchase. I appreciate not being pushed in any direction. Every person associated with the dealership was friendly and accommodating

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

It was fine.

We have dealt with them before and am satisfied. This is the third vehicle we have purchased and have had a great experience on all three.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Yes I had a good experience with service.Parts and...

Yes I had a good experience with service. Parts and service guys are great, not sure that I would want to buy another car there though...and that is not the sales peoples fault. Greg deserves kudos!!!! Ya'all do some fishy stuff when 1 week later they make you come back and resign everything telling you nothing changed other then the finance company but the warranty is different then what you w ere told and the months ect. Then the person in management keeps promising to call back and doesn't. I gave up and just left with bad taste for lithia Dodge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Outstanding Customer Service

Trevis as well as the whole service team here is beyond imagination. It's never fun to have car problems, but we always end up feeling good about the situation and know that our car is being taken care of properly and as quickly as possible. We always feel respected and valued and know that quality work is being done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.