Todd Wenzel Buick GMC of Westland

I usually don't participate in a number of surveys/reviews regarding my buying experiences, but I truly feel this time its necessary to give a compliment that is well deserved. My sales person was Judy Ruen and from our first conversation I knew that I had finally spoken with the right person to help me get a vehicle. She immediately went to work after hearing my situation and told me that she would call me back with an approval. Before she called me back I went on the sight to look at some of their used cars so that I would have my possibilities ready when she called me back, but the cars that I picked were not the best deals so of course I started to become discouraged just like I had been with the other dealerships I had contacted. Judy then told me about this Saturn Vue that had just come into the dealer, but I was not so familiar with this vehicle so my first thought was she's just trying to get rid of this vehicle. She asked if I would like to see the vehicle and I thought what could it hurt, but the problem was I do not have a vehicle so I needed to see how I could get to this dealership coming from Midtown Detroit, but much to my surprise she offered to have her husband John to come & get me and now I'm proudly driving my new Saturn Vue. Great EXPERIENCE.

After a recent accident I had to purchase another vehicle.After much searching on the internet and getting advice from friends...I decided to return to the place that gave me such a great deal and a reliable car 9 years ago. Once again Rick Dawkins at Red Holman dealership in Westland, MI, went over the top to help me choose a vehicle that was just right for me and my budget,He searched the entire US to find it and get it for me. Another very important point is that Rick Dawkins was able to get me a great finance rate for my less than perfect credit. I am a single woman and usually fear that I will not be treated fairly when it comes to anything auto related...Not true at Red Holman, I was treated with the utmost respect and kindness. Not fake kindness just to get a sale, they have continued to treat me well long after my purchase. I personally will never buy a vehicle from anyone else. I love my 2013 Chevrolet Captiva Sport.

My experience was great our salesman was Robb Roberts he was great as we'll I recommend the dealership and our salesman as well

Just so everyone knows that I went in for an oil change today 2/28/14, I know they were busy and it took 1 1/2hrs to complete which made me in a big hurry to get back to work. When I got in my truck there was grease all over the rail and carpet (where you enter the truck) from the techs boots. I don't know about the techs vehicle(s) but this is a $40,000 truck and I don't like grease on it that I have to now clean up! Other dealers will put paper on the floor and cover the seats, and when you get it back they will run it through the car wash, not this place!

I have been a customer of Red Holman for many,many years and with the same sales rep: Rick Dawkins,Jr. From the very beginning, with my first vehicle, I have had nothing but superior service and attention to detail from Mr. Rick Dawkins. He goes beyond the basic sell and often finds far superior vehicles fitting my desires. He doesn't forget you once the sale is final, he always follows up to see if there is anything else he can do for his customers. He has helped and also sold vehicles to most of my family members and quite a few friends. There were a few times where I could have purchased similar vehicles at a different dealership for less money, but the "after" service keeps me completely loyal to Rick Dawkins and the Red Holman Dealership. He doesn't forget you once the sale is made but rather keeps himself completely focused on us being happy with our purchases and is always available for any questions or help we may need. It's almost time for my next vehicle and I will again drive the 60 miles down to Rick and Red Holman Dealership!

I have had great experiences w/Red Holman both with buying and servicing my car. Rick Dawkins my salesman went way out of his way to find the car I was looking for and making sure that the process went smoothly. He also helped me when I needed it serviced and went out of his way to make sure that things went well and kept me informed. Everyone I encountered at Red Holmans was super nice and great to work with. They also gave me top dollar for my trade in. I have and would recommend people to go to Red Holman if they are looking for a car.

This is the second time I went to see Rick Dawkins. I was so happy with my first truck purchase that I didn't even think of going to another dealership when I needed another vehicle. I called Rick and let him know what I was interested in. He researched it and gave me a few options he thought I would like and sure enough the very first car ended up being the one I purchased. Rick is an honest and knowledgeable salesperson and goes out of his way to make sure his customers are totally satisfied. The next time I need a vehicle I will call Rick first and if anyone I know needs one I will refer them to Rick knowing they will be will taken care of. Rick is a true professional.

Rick Dawkins is a great guy, I was lucky to have been directed to him. I had so much money to spend and he put me in a beautiful car that I just love ! Thank you Bob Searcy and Kevin for introducing me to Rick . Rick Dawkins is my new go to guy, Thank you so much .Robin Shelton

I have been buying cars and trucks from Rick Dawkins for over 25 years and have referred many of my friends and family to him as well. Rick provides outstanding customer service and his attention to detail makes the buying process very easy and enjoyable. Ray Sanders and the service department have always done a great job too. I highly recommend Red Holman and will continue to be a customer of both the sales and service departments.

Rick Dawkins salesman at red holman went far and beyond what a normal salesperson usually does. i am pleased with the service i received from him. he found the exact vehicle i wanted and made sure financing wasn't a problem. made my experience at red holman wonderful. he even followed up with a phone call making sure i was satified with the vehicle. i recommend RIck Dawkins at Red Holman to all my friends and family. in the future all vehicles that i purchase will be at Red Holman by Rick Dawkins.. thank you for such a pleasant buying experience..