Reviews
Best experience!
Best experience yet. I've been going to drumhill/McGovern Ford for over 20 years. My experiences have always been positive. Today was over the top . I needed my tires checked and new ones put on. It was done in a timely manner , Lisa in the service dept made sure we were all set by the afternoon. Thank you so much!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Linda, thank you for choosing McGovern Ford Lowell for over 20 years! We're so glad to hear that Lisa in the service department provided excellent and timely assistance with your tires. We appreciate your support and hope to continue providing positive experiences for many more years to come!
Love McGovern
Very happy with the whole experience. Orlando my salesman is the best and walks you through the process and explains everything in detail. If your looking to buy new vehicle go see these guys. All nice environment.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bruce, thank you for the kind words! We're so glad that Orlando provided you with a great car buying experience. We appreciate your support and hope to see you again at McGovern Ford Lowell in the future. Have a wonderful day!
Excellent Service
It was a very good experience overall, Orlando was very professional and easy to communicate with he was very informative and answered all my questions when making the purchase. Would have no problem recommending friends and family to McGovern Ford in the future. Came in around noon on a Thursday and was driving the truck home by 5PM. Thanks so much for everything
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bruce, thank you so much for your kind words! We're glad to hear that Orlando provided you with a professional and informative experience. We appreciate your recommendation and hope to see you again at McGovern Ford in the future. Have a great day!
Very satisfied
Overall my experience at McGovern Ford was very enjoyable. The sales team was on top of their game. My salesman Orlando took me through the entire process and was very professional. I got the truck I wanted and a reasonable price for my trade.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the great review, Fred! We're glad to hear that Orlando provided you with a professional and enjoyable experience at McGovern Ford. We hope you enjoy your new truck and thank you for choosing us!
Great customer service and all around great people
Absolutely wonderful buying experience, great down to earth sales reps. Made the entire process so easy. Fair pricing and no nonsense involved at all. Would 10/10 recommend purchasing a vehicle with this outfit. Sales team was wonderful and Johnny R. really went above and beyond for me. Can not say enough positive things. Thank You McGovern of Lowell!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey Jake! We're so happy to hear that you had an absolutely wonderful buying experience with us at McGovern Ford Lowell. Thank you for the glowing review and recommendation. We'll be sure to pass along your kind words to Johnny R. and the rest of our sales team. Enjoy your new vehicle, and we hope to see you again in the future! - The McGovern Ford Lowell Team
Everything was very good the work on the car nice.
Thank you for the great job from the mechanic and the great service on my bronco at the front desk the cashier was very nice and did a great job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
You're welcome, Paulo! We're glad to hear that you had a great experience with our mechanic and service team. We'll make sure to pass along the kind words to everyone involved. Thank you for choosing McGovern Ford Lowell!
Great response to a particular problem
Thank you very much for a fast & effecient response on a particular problem. I was in transit from Montreal to Cape Cod and the crew of McGovern Ford solve a particular problem with F250 in a short time. Thank you again Jb
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
You're welcome, Jerome! We're glad we could help you out with your F250 issue while you were on the road. Thank you for choosing McGovern Ford and have a great day! - McGovern Ford Lowell
Highly recommend McGovern Ford
Friendly and knowledgeable staff. Always keep you informed on any needed or recommended repairs. Long time costumer from Drum Hill Ford and now McGovern Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Julianne! We're so glad to have you as a long-time customer and we appreciate your kind words about our friendly and knowledgeable staff. We'll always keep you informed on any repairs or recommendations. Drive safely, and we look forward to serving you for many more years at McGovern Ford!
………….
Great experience and really nice people. Clean facility and very dog friendly. Even my dog had a good experience. I am happy with my purchase.
- Customer service 5.0
- Buying process 2.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the great review, Christine! We're so glad to hear that you had a positive experience at McGovern Ford Lowell. Our team loves dogs, so we're happy to hear that your furry friend felt welcome too. Enjoy your new purchase and have a fantastic day!
Great experience !
Came in for a part and was taken care of from all departments from Rob and the sales team, to the parts team, to the service team. I couldn’t have had a better experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tom, we're so glad to hear that you had such a positive experience with our team at McGovern Ford Lowell! Thank you for taking the time to leave us a great review. We appreciate your business and look forward to serving you again in the future!