Reviews
Great service department and very responsive. Thank you Lisa and the team for all your help!
Great service department and very responsive. Thank you Lisa and the team for all your help!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jay, thank you for the great review of Lisa and McGovern Ford Lowell!
Attentive, quick to respond to my interest to vehicle seen on CarGurus.com. Shawn S. was quite helpful during price negotiation and arrangement of delivery to me (180 miles from Lowell). I would recommend McGovern to friends and family.
Attentive, quick to respond to my interest to vehicle seen on CarGurus.com. Shawn S. was quite helpful during price negotiation and arrangement of delivery to me (180 miles from Lowell). I would recommend McGovern to friends and family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Mark, thank you for your feedback! We're glad Shawn provided attentive service. Safe travels! - McGovern Ford Lowell
Brian was professional and polite even when I thought something was missing on my car and I realized that I was wrong.
Brian was professional and polite even when I thought something was missing on my car and I realized that I was wrong.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Darrell - Thank you for sharing your experience with Brian and for choosing McGovern Ford Lowell! We hope to see you again down the road! Safe travels!
It's was great experience with ford McGovern lowell ma sale services from Robert keenan was excellent
It's was great experience with ford McGovern lowell ma sale services from Robert keenan was excellent
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re happy you had a great experience with Robert and the team! Thank you for choosing McGovern Ford Lowell. We wish you many safe and happy miles ahead!
Went to pick up some wheel then wheel well liners and get a sticker the men I spoke with in parts were more than helpful answering any questions I had then I went over to service and had a great experience over there to will definitely go back again
Went to pick up some wheel then wheel well liners and get a sticker the men I spoke with in parts were more than helpful answering any questions I had then I went over to service and had a great experience over there to will definitely go back again
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Kenneth, thank you for choosing McGovern Ford Lowell and for sharing your feedback! We hope to see you again in the future!
Great service again from Robert in sales who made the buying experience easy and quick ,
Great service again from Robert in sales who made the buying experience easy and quick ,
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
This is a fantastic review. Thanks from Robert and the entire team at McGovern Ford Lowell!
Got my truck right in. They keep me updated on what they found on the service. They supplied me with a ride home and back to the dealership Lisa was great
Got my truck right in. They keep me updated on what they found on the service. They supplied me with a ride home and back to the dealership Lisa was great
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We are thrilled you trusted McGovern Ford Lowell with your truck and we hope it has no issues moving forward. See you next time!
I had an outstanding experience working with Cameron at McGovern Ford. Cameron was professional, knowledgeable, and genuinely committed to making the car-buying process easy and stress-free. He took the time to answer all of my questions, listened to what I was looking for, and never made me feel pressured. His honesty, attention to detail, and exceptional customer service made the whole experience enjoyable from start to finish. Cameron went above and beyond to ensure everything was handled smoothly and I truly appreciated his patience and dedication. If you're looking for someone who is trustworthy, responsive, and dedicated to providing an outstanding customer experience, I highly recommend Cameron at McGovern Ford. I wouldn't hesitate to work with him again. I've already recommend him to one of my friends looking for a vehicle!
I had an outstanding experience working with Cameron at McGovern Ford. Cameron was professional, knowledgeable, and genuinely committed to making the car-buying process easy and stress-free. He took the time to answer all of my questions, listened to what I was looking for, and never made me feel pressured. His honesty, attention to detail, and exceptional customer service made the whole experience enjoyable from start to finish. Cameron went above and beyond to ensure everything was handled smoothly and I truly appreciated his patience and dedication. If you're looking for someone who is trustworthy, responsive, and dedicated to providing an outstanding customer experience, I highly recommend Cameron at McGovern Ford. I wouldn't hesitate to work with him again. I've already recommend him to one of my friends looking for a vehicle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing McGovern Ford Lowell and for sharing your glowing review of Cameron! We're pleased that his professionalism and dedication made your experience enjoyable. Your referrals mean a lot to us, and we look forward to serving you again.
Service manager Carlos is great! Great communication, listens and explains well, and doesn't push non-critical repairs. All work completed to my expectations.
Service manager Carlos is great! Great communication, listens and explains well, and doesn't push non-critical repairs. All work completed to my expectations.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We’re glad Carlos provided clear communication and excellent care! Thank you for choosing McGovern Ford Lowell and for sharing your positive experience.
Brian did a terrific job helping to resolve my service repair issue. The shop was able to fix the bent windshield wiper arm instead of me needing to buy a replacement part. I highly recommend this dealership, they always do a great job!
Brian did a terrific job helping to resolve my service repair issue. The shop was able to fix the bent windshield wiper arm instead of me needing to buy a replacement part. I highly recommend this dealership, they always do a great job!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
David, thank you for sharing your five-star review of Brian and the team! We appreciate your business and hope to see you again at McGovern Ford Lowell!