Reviews
Tony and Bri in Service are exceptional!
Tony and Bri in Service are exceptional! James Holmes was a pleasure to have as my Salesperson. Truly a great experience. Very welcoming dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service was timely and met expectations.
Service was timely and met expectations. Tony’s customer service and communications were very appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ron is the best!
Ron is the best!!! One of the reasons I am a loyal customer. Ron got me in and out. He also helped to give me information about a new Escalade which was above and beyond!!! Sales department needs SERIOUS work - some sales manager (yes the SALES MANAGER) came over and was inappropriate with me and Ron when we were looking at a new escalade right next to my escalade in the service center. GM of the dealer, please talk to this jackwagon. It was totally inappropriate and awkward interaction IN FRONT OF A CUSTOMER (ME!!!!) looking at buying a $181K Escalade V!!!!! Also there was some sales lady bragging about how many Lyrics she sold and was argumentative about how great the electric vehicle is - even though I own a GAS powered Escalade.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Emily was good.
Emily was good. Detailing of the car was average- grease on rims and finger smudged on screen.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Very friendly at front desk.
Very friendly at front desk. Work completed timely with out any issues. Will return for future oil changes
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I always take my Cadillac to Crestview.
I always take my Cadillac to Crestview. Excellent service, and very professional staff! Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I kept getting the runaround from the service writer
I kept getting the runaround from the service writer (Tony) about a loaner and also when my SUV was going to be looked at and when it would be done. He was not forthcoming about the Hertz rental program, either. Every encounter I had with Tony seemed like he was trying to be rude and nasty so that I would not come back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Tony is the most amazing service rep ive ever dealt with!
Tony is the most amazing service rep ive ever dealt with! Also bree makes your day seamless when giving you a loaner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They Had great service, quick professional easy.
They Had great service, quick professional easy. They really knew what they were doing and very nice to
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!
The team at Crestview Cadillac is professional, friendly,
The team at Crestview Cadillac is professional, friendly, and knowledgeable. Johnny, my sales “client manager” and now new friend helped me purchase my dream spaceship! GM has given so many price point options for EV and I am truly in love with the experience and vehicle and would recommend anyone looking for a new vehicle (especially and EV) get down to Crestview, ask for Johnny, and let the space travel begin.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car