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CRESTVIEW CADILLAC, INC.

(1,234 reviews)
Visit CRESTVIEW CADILLAC, INC.
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

(1,234 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CRESTVIEW CADILLAC, INC. from DealerRater.

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I was very impressed with the dealership.

I was very impressed with the dealership. Even though I knew which vehicle I was interested in, they had a huge collection of vehicles on display in the showroom. I was serviced with a team of experts, each specialized in a specific function of the buying experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

As usual, the service was superior and my issues were

As usual, the service was superior and my issues were resolved completely and to my satisfaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The dealership had the car I wanted and initially offered

The dealership had the car I wanted and initially offered what looked like a good deal. However, I didn’t see any of the details until it was time to close. I had asked for a certain amount on my trade in, and only noted that they were coming in $1500 less after closing. Seems like that big of a difference is something they should have brought forward.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Crestview Cadillac turned out to be a wonderful place to

Crestview Cadillac turned out to be a wonderful place to view, test drive, and purchase a vehicle. Our sales team was incredibly kind, helpful and very transparent. Consequently, we purchased a great car at a great price with some help from our sales consultant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful team, responsive, respectful of my time, and

Wonderful team, responsive, respectful of my time, and listen and delivered exactly what I wanted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Had a great experience with Emily at Crestview.

Had a great experience with Emily at Crestview. She was super knowledgeable about the cars and the entire process was smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Today I was in for a oil change.

Today I was in for a oil change. I have a 2019 Cadillac XT5.No one seem to know the price of a oil change. How much is a Oil Change? Do Crestview honor the coupons that comes in the Mail?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Odessa, your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

Efficient and timely service.

Efficient and timely service. Friendly toward me personally. Washed car before I left. Didn't over charge me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very helpful and able to reschedule our appointment when

Very helpful and able to reschedule our appointment when the transport was a few days late bringing my car to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Ron is great!

Ron is great! Would recommend him and the service team to anyone. Very happy with the dealership. Always great service every time I’ve been there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.