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Metro Ford

(5,273 reviews)
Visit Metro Ford
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday 11:00am–4:00pm Closed
New (518) 646-8797 (518) 646-8797
Used (518) 646-8429 (518) 646-8429
Service (518) 646-8831 (518) 646-8831

Reviews

(5,273 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Metro Ford from DealerRater.

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Very friendly.great service....I would refer friends and...

Very friendly.great service....I would refer friends and family...I will get my next vehicle here... Great selection to pick from.. great inventory fro

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Made everything super easy. Thank you guys! Everyone I...

Made everything super easy. Thank you guys! Everyone I talked to was great to work with. Everything was done speedily and in a very professional manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Brake repair

I recently had the brakes repaired on my 2012 Ford Fusion. This was incidental to the annual NY state inspection. I have owned the Fusion for 5 years and without a doubt, the work performed was impeccable! The new brakes work and perform better than any brake work I have ever had done. Seriously, they feel better than my new Jeep. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent Service

My recent service on my F150 was excellent, from making appt to driving off lot my vehicle needed scheduled campaign, also i had oil change service and tire rotation all CDC guidelines were strictly adhered to

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Under the conditions were dealing with today everybody's...

Under the conditions were dealing with today everybody's been very good and helping me and getting a deal done they've done an excellent job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was my 3rd purchase from Metro, as always my...

This was my 3rd purchase from Metro, as always my experience was pleasant, helpful and courteous staff. It's always a pleasurable experience and I will certainly recommend Metro Ford to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent service from Troy Hanlon and his team. Quick...

Excellent service from Troy Hanlon and his team. Quick and reliable. Please do not give me minimums to describe my rating or I will not participate in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Good people. Working hard to serve their customers....

Good people. Working hard to serve their customers. Bought a lot of cars and trucks,way back sence 1973. Helfirk Ford. Never have had a problem.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing place to buy the car very helpful and...

Amazing place to buy the car very helpful and professional I just got my new 2020 Ford Explorer and the process was amazing me and my family have been buying here for years

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Perfect as always my wife stopped in after work and had...

Perfect as always my wife stopped in after work and had the part installed in less than an hour while she waited . The vehicle was brought to her for her convenience very nicely done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.