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Szott Ford

(871 reviews)
Visit Szott Ford
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed
2013 state dealer award
View 3 awards
2013 state dealer award
2017 consumer dealer award 2016 consumer dealer award

Reviews

(871 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Szott Ford from DealerRater.

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I would not suggest this dealer to anyone.

I would not suggest this dealer to anyone. Service was done on my truck without authorization or outside of the warranty. The headliner was left unsecured and loose. Tools were left inside the truck. My personal belongings were removed from the driver side door and placed on the floor of the back seat. I received the truck with the flat tire light on. And they left plastic wrap on the roof of the truck. To top of off the dealer expected me to pay for the work that was not authorized to do. Also I was told the truck would take 2 days to do all repairs. It was with them for 7 days.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Jpeterson10, we appreciate you taking the time to share your story on DealerRater.com. We apologize for any issues we have caused and have made a couple of attempts to reach you in hopes of correcting any problems. Please give us a call at your convenience so we may assist. All the best, Stephen Gabbara General Manager 248-215-5102

Thanks to Tom, Austin, and Anthony K.

Thanks to Tom, Austin, and Anthony K. Incredible deal, vehicle, and experience. Truly seamless. My second F-150, and I will most certainly be back. Love Szott!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have been leasing vehicles from Ford for over 20 years

I have been leasing vehicles from Ford for over 20 years and my last 4 vehicles have all been from Szott Ford! They are by far the best dealership I have ever worked with! They are super easy, friendly and their customer service can’t be beat!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Austin did a great job taking care of what I wanted on my

Austin did a great job taking care of what I wanted on my lease for a 2023 escape.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

A huge thank you for fixing my Ford Flex.

A huge thank you for fixing my Ford Flex. I damaged the passenger side mirror and they were able to replace with a new one. My car was also damaged by mistake at the dealership and was repaired like new with no charge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Szott Ford was exceptional in facilitating my new truck

Szott Ford was exceptional in facilitating my new truck purchase . They greatly exceeded my expectations . I would highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We were able to make an awesome deal on a new Bronco

We were able to make an awesome deal on a new Bronco after many failed attempts with other dealers! They were straight forward with pricing and shipping! Tom Ryan make the out is state sale so easy and stress free! We would definitely recommend this place!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Reference: Routine maintenance.

Reference: Routine maintenance. Online scheduling flawless, vehicle pick up and delivery on time & professional valets. Service met expectations. First experience with Szott Ford, will use them for both my vehicles from now on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Just purchased my third vehicle from Ford, this

Just purchased my third vehicle from Ford, this dealership truly stands above all others. the sales people were all so great, especially Jani & Jacob. They were personable, accurate, fair. Jacob was special because he was so cute in his flowered shirt on Friday, he smelt good also. these guys deserve a big KUDOS for not only their good looks but also their personality, good vibes, great customer service. Because of Jani & Jacob I am a Ford customer forever. These guys are keepers!!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Szott Ford rocks, they are awesome, sales "Jani & "Jacob" really took good care of me with my purchase & even after the sales. These are good people!!!!!!!!

This dealership did exactly what they said they would do

This dealership did exactly what they said they would do and took care of me and fixed my vehicle right the first time. Thank you Szott Ford and all the people in the service department great work!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.