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Szott Ford

(871 reviews)
Visit Szott Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed
2013 state dealer award
View 3 awards
2013 state dealer award
2017 consumer dealer award 2016 consumer dealer award

Reviews

(871 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Szott Ford from DealerRater.

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Great Dealership...Even Greater Salesman!

We went to Szott Ford just to see if we could do something with our 2010 Taurus, with 82,000 miles. We were met at the door by Paul Erikson, who started this great experience for us. Paul was not your typical, pushy calr salesman, but rather, as both my wife and I wanted, an "active" care salesman - actively working with us and finance manager Anthony Ketchum - to come up with a deal my wife and I were thrilled with. 2 1/2 hours after arriving at the dealership we were driving home in our new 2013 SHO Taurus! We were treated as if we were doing them a favor by buying a car from them, not like they were doing us a favor by selling us one. I would definitely recommend Szott Ford, and specifically Paul Erikson, to anyone thinking about buying a new car. But I warn you...take your title, both sets of keys, and your checkbook...because you will be leaving there with a new car!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My salesman Tom Ryan was friendly, knowledgable about the...

My salesman Tom Ryan was friendly, knowledgable about the products and service options. He was never pushie or condescending to me being a female. His knowledge of Fords 'sync' system was very good and he linked 2 phones to it for me and explained the system well. I will be back when it's time for a car upgrade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Stacie worked hard to get the right car at the right...

Stacie worked hard to get the right car at the right price! I would recommend her and I will go back to her for future car purchases!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

It was evident from my first phone conversation with Jeff...

It was evident from my first phone conversation with Jeff Kelley that he was a pro. Never tried to push anything I didn't need or want. Got a better price on our new 2012 Explorer than I expected and I know Jeff and the dealership is committed to service after the sale, which is what's most important. The same can be said for Anthony Ketchum. He's a pro. Very knowledgeable. It was a pleasure dealing with these guys at Szott Ford. What a pleasure to have this gem of a dealership in our back yard. Look forward to dealing with them in the future. I am not affiliated with anyone at Szott Ford. I just have 25 years experience buying Ford vehicles and I know quality when I see it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Szott Ford is by far one of the best dealerships my...

Szott Ford is by far one of the best dealerships my husband and I have had the pleasure of working with. We love Stacie Bright!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This is my fourth car that I have purchased/leased from...

This is my fourth car that I have purchased/leased from Szott. Anthony Ketchum is great! He has assisted me with all of my cars. This last lease Anthony was unbelievable! He helped me get into the escape at a price I could afford. He even had someone drop off the escape that I was interested in at my home so I could test drive it. When I came in to sign the paperwork Dan Kittle assisted me. He was very friendly and easy to talk to as we were waiting for the car to get ready. The service department is also very helpful. Everyone that I have encountered at Szott Ford is very friendly. Everyone is willing to help in any way they can. I will never go anywhere else for my vehicle needs! I always recommend Szott if someone asks where to go to get a new Ford! Keep up the great work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The Best & Easiest Car-Buying Experience I've had

Dan Kittle was a tremendous help and made the car-buying process so easy! This is my 1st Ford (turned-in my Jeep Liberty that I also bought from a Szott Dealership) and I love my new car. They gave me a great price on the trade-in of both my husband's vehicle and mine. Excellent Customer Service and super easy to work with. Dan took the time to explain all of the new gadgets in the car as well. This Dealership is HIGHTLY RECOMMENDED.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dan Kittle was a tremendous help and made the car-buying...

Dan Kittle was a tremendous help and made the car-buying process so easy! This is my 1st Ford (turned-in my Jeep Liberty that I also bought from a Szott Dealership) and I love my new car. They gave me a great price on the trade-in of both my husband's vehicle and mine. Excellent Customer Service and super easy to work with. Dan took the time to explain all of the new gadgets in the car as well. This Dealership is HIGHTLY RECOMMENDED.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Had the best experience. Never bought a car from a...

Had the best experience. Never bought a car from a dealership before, the process was simple. My salesman Jason was a great guy! Helpful too. Will be going back in the near.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Christine Harris is a wonderful example of how vehicle...

Christine Harris is a wonderful example of how vehicle sales should be handled. Very knowledgable of the Ford line up. I feel she went above and beyond to make us happy. No pressure, presented options and very communicative throughout the entire process. This was my second time leasing from Szott and I will absolutely return. For me, it was a farther drive to Szott Ford than that one in Fenton, but it's well worth a few extra minutes on the road for the quality, honesty, and sincere customer service you will receive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.