Reviews
Hello, I drive up for my scheduled oil change, not much...
Hello, I drive up for my scheduled oil change, not much help, waited 2 hours, received finished email, truck nowhere had to find someone to help to find it, no paper floor mat, not very pleased with this service.
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- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
The service department has the most incompetent mechanics...
The service department has the most incompetent mechanics I have ever seen. Had to pay $600 to get my truck back and it was never fixed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great job Lasco! I am very happy with the prompt and good...
Great job Lasco! I am very happy with the prompt and good service I received. Will always bring my cars here for service! Thank you!
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have purchased and leased from Lasco Ford and I always...
I have purchased and leased from Lasco Ford and I always have had great service in the showroom and in the service department. I will always return to Lasco Ford for service and will recommend them to all my friends.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have bought two vehicles from Lasco. Not impressed....
I have bought two vehicles from Lasco. Not impressed. They charged me about $250 For dealership prep fee. When I received my brand new F150 the floor mats where not installed, middle front grill piece still sitting on the floor in back cab area and plastic on front rims still sticking to rims. I didn’t raise a stink, because I so wanted my wife to get her truck that day. I will not go back to them. Oh. And and let me include my “certified” fusion. They give me one key and fob (until I complain and they make it right), they DONT give me the keyless code pad number at the drivers door and one of the fog lamps is burnt out. So much for certified used. I have not said anything for several years. But now that I have time to catch up on things I’m speaking out. Absolutely everything I have said is true. The part about the fusion is documented in their computer, I took it back to them to be corrected. I fixed the stuff in my F150 myself. I will buy Ford again. I’ll try Hines Park in new Hudson next.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Paul was awesome I am store manager for a larger...
Paul was awesome I am store manager for a larger automotive retailer and he was an amazing individual to work with very attentive and easy to work with thank you again for taking care of both of my vehicles and making it easy to handle both cars ill definitely be back for whatever my car needs thanks again.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department provided excellent customer...
The service department provided excellent customer service getting our vehicle in the day after it broke down, constant communication (Paul), and quick parts order/repair. We greatly appreciate the sense of urgency they had in getting the vehicle fixed and back on the road for us!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great job
They always get me in and out in record time ,always let me know what problems i may have with my truck was nice that they got me in last minute Natalie wrote me up very sweet woman thanks to you all.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very Responsive, Very helpful! We bought a used Edge...
Very Responsive, Very helpful! We bought a used Edge from Lasco - dealt with Kristian Kilpatrick and Dakota Page - when we first reached out via e-mail we got a call back from Kristian almost immediately - he even went out and took a video of parts of the vehicle that I could not clearly see in the photos on line and sent it to me! We then went to the dealership and Kristian was already busy with a customer and he asked Dakota to help and he was just as responsive and helpful. These guys worked great together and were honest and candid - no pressure - just helped us to get a good car at a fair price. You will not be disappointed by either of these two gentlemen - very pleasant and professional and straight-forward to work with. And we love the car!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service great salesman. You want a straight up...
Great service great salesman. You want a straight up honest sales man? Go see Zack Burnash. He’s fair down to earth. First time in a long time I’ve been happy buying a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car