Reviews
Friendly people and a great place to shop. Salesman took...
Friendly people and a great place to shop. Salesman took their time to help me find the right vehicle and ended up making a purchase. Love my new car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bought a 2021 Ford F-150 Platinum, three days after...
Bought a 2021 Ford F-150 Platinum, three days after receiving it the warning lights went off like a Christmas tree. During a video walk through I had briefly seen a check engine light but was assured nothing was wrong with the truck by sales personnel. After informing them of the issue I was told to contact Ford and this was a warranty issue nothing they could do. Have been left with a truck I have been able to drive a week and a half in the first month of ownership and no offered assistance from those I purchased through. Will not buy from them again and recommend anyone stay clear.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
looked at a suburban on Friday. Told the dealer I wanted...
looked at a suburban on Friday. Told the dealer I wanted to purchase it. The touch screen didn’t work. Still waiting on a call
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Love my truck
Easy buying process. They helped me find the perfect truck and everyone was so kind. Got a good price on my trade in that other dealers could not meet. Thank you Lasco Ford and I look forward to my next purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great trade in value and awesome service. The team made...
Great trade in value and awesome service. The team made the buying process very easy and had everything ready for me when I arrived. Very clean and sanitized dealership. My next purchase will be here when my family needs to upgrade our next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome customer service
From beginning to end Dakota Page made shopping for a new truck a breeze. He was friendly, had a sense of humor and met my needs. He made sure that I left with what I came for. Thanks again Dakota
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Theresa was wonderful!
Theresa was a wonderful salesman, everything was incredibly easy and I was very pleased with my purchase. I will be back! Thank you so much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I purchased a used truck from Lasco Ford in Fenton. I...
I purchased a used truck from Lasco Ford in Fenton. I felt grateful and lucky to be getting a very good price on it (flag # 1). As we were in the process of the paperwork, I asked about an extended warranty and was told there were none available for this vehicle (flag # 2). On my way out I stopped to thank the salesman for all he had done and I noticed a quick glimmer of pity or guilt roll across his face. He never looked me in the eye after that (flag # 3). I now realize he must have known he’d just sold me a defective vehicle. Hindsight is 20/20. My bad for not reading the flags in the moment and trusting. Needless to say I will never purchase another vehicle from Lasco.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Knowingly sold me a defective vehicle
I purchased a used truck from Lasco Ford in Fenton. I felt grateful and lucky to be getting a very good price on it (flag # 1). As we were in the process of the paperwork, I asked about an extended warranty and was told there were none available for this vehicle (flag # 2). On my way out I stopped to thank the salesman for all he had done and I noticed a quick glimmer of pity or guilt roll across his face. He never looked me in the eye after that (flag # 3). I now realize he must have known he’d just sold me a defective vehicle. Hindsight is 20/20. My bad for not reading the flags in the moment and trusting that they would never intentionally try to shyster a customer. Three weeks after the purchase the truck ended up in a shop needing $2300 worth of drivetrain work. Needless to say I will never purchase another vehicle from Lasco.
- Customer service 3.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
By far the best car buying experience I have ever had!...
By far the best car buying experience I have ever had! Madison was the salesperson that I worked with from the initial phone call and eventual handshake. She went above and beyond to make the experience as seamless and stress free as possible. She was friendly, knowledgeable and patient. After the sale, the Sales Manager, Greg , and Suzi from the Parts dept provided exceptional follow-up support. In any customer focused business, this type of hospitality is what separates the good from the great! If you are in the market for a new car or truck, I can highly recommend Lasco Ford. Kudos to the team at Lasco Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car