Lasco Ford, Inc.

I was pricing my car out for trade in. Had some good values, but came here because I found vehicle I wanted and color I wanted. When I showed trade in value from three other dealerships , the salesman laughed and told me go back there then. Thanks for wasting my gas. Happy to say I went to suburban Ford and got more than what I wanted with a cheaper payment better customer service and made sure I didn't waste any time at the dealership.

Scott Cooley was personable and did a great job getting me in a Ford Edge Titanium within my budget. I have recommended several people to Lasco Ford. I will shop there again!

Nick Bennett was very helpful, professional and courteous. Took care of my needs. He explained everything in detail and answered all of my questions. Love my new car.

Do not trust their inspections of vehicles. If you must buy from this dealer then bring along someone who knows their stuff about cars and can look with you. I was assured my breaks passed the certified pre-owned inspection yet the rear breaks were very poor with the right one having only 2mm thickness left. They were unwilling to work with me on this issue and decided to never reach back out to me. I also discovered that 2 subwoofers were blown out, just expected more for a $25000 vehicle from a Ford dealer.

They offer a broucher warranty with a blue oval certified cars for two free oil changes and tire rotations. Beware its a scam and they lie to you and never return your calls. Will Never Buy a car from Lasco Ford again. Terrible customer service!!

Customer service is terrible, the thousands of dollars I have spent in service on my 2013 Deisel super duty plus buying a set of tires from lasco apparently doesn’t make them try any harder, will not take my vehicle back to lasco ford in Fenton mi.

Dealership was fine but last service appointment less than desirable. Based on service experienceni am seriously considering going to a different dealership for next car purchase First oil change with new vehicle usually free not 80 plus dollars. No eye contact with me nor any responses to my questions. Couldn't find me in the system and yet have purchased several vehicles. Showed him emails from them and text, he ignored and repeated I was not in the system. No follow up when vehicle oil change complete just told to see cashier. Again no eye contact.

Bought a Ford certified car with 50k miles, was told being certified it had been gone through with a fine tooth comb and anything that was wrong was fixed. Less then a month and 600 miles later I broke down in Kentucky 6.5 hrs from home, the dealership did absolutely nothing to help....I missed work, was stranded for nearly a week, had to leave my car in Kentucky with multiple problems with the transmission. Will take weeks to fix and in the meantime I am left with no car to get back and forth to work since Lasco Ford didn't have a car for me use or even rent, rental will cost more a week then I make at work, hotel and eating for the week stuck in KY has taken what little money I had left after paying Lasco all my savings for my car. They really could care less, they have my money and it doesn't matter that I have no car three weeks later. I also will have to find a way to go get my car once it finally gets fixed. The warrenty will not even come to cover what the expenses that has added due to Lasco selling me a car with a crap transmission, I will be out over $2000. They will try to say it is coincidence that three parts all broke at the same time less then 600 miles down the road so they also are implying their customers are stupid instead of taking responsibility for their negligence. Not only would I say do not buy from them, I would also hope you tell all your friends, neighbors and random strangers to not give them any business. I am sure not all the cars they sell are crap however supporting a business that is dishonest and clearly doesn't care about their customers or stand buy the cars they sell is hopefully not a business you would choose to support.

I will never go back to them again. I don't think that they do the job that you pay for. Had it back thear 2 times after they were supposed to flush the transmission and refused to make sure that it was full.

Horrible customer service!! The service department is horrible! Have tried to set up an appointment for a recall twice an was never contacted. Left a message for the service manager never heard from him. Had service done with tire rotation and all four tires were low and all different levels no where near where they should have been. I seriously question if they even did the other required maintenance I paid 300$ for.