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Randy Wise Buick GMC

(822 reviews)

Reviews

(822 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Customer Service with Jenny @ Randy Wise - Fenton

Jenny is always pleasant to work with. She saved me $ with service deal and I appreciate it very much! She's always looking out for me and is considerate of my time. She makes sure my oil change happens quickly and gets me out the door. Everything is smooth and it's a pleasure to do business with a local dealership like Randy Wise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Shady!

Sold us a vehicle with an open recall on it and it caught on fire and blew up on the way home. They claimed no responsibility and told us to go ahead and try and sue them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Polite service

Service is always top notch. Greeted immediately as you drive into garage. The waiting room is nice and clean and offering free coffee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Encore GX

Oliver, Jonathon and Katie were very professional, warm and friendly. They were informative and answered all of our questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience With Our Lease

Wonderful experience with Oliver, Jonathan and Katy. Knowledgeable, friendly patient team. Would very much recommend this dealership in Fenton. I will be returning for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Great service!

Great experience, staff is very friendly and helpful. Addressed the problem with my vehicle and fixed it in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Turpen

Always a good experience at Randy Wise Buick GMC Employees are kind and professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Good Experience

Dealership easy to deal with. Everything went smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Car owner

Knowledgeable good aspmazhere. Write up employee knew what he was talking about. Friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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GMC Terrain

Convenient and helpful Sales Staff. Ordered the same type of car I previously had and same color because I liked it so much. GMC Terrain. White .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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