Robert DeNooyer Chevrolet

This is my second lease purchase from DeNooyer Chevrolet. I must say, I am always impressed by this dealerships professionalism and courtesy in providing me a pleasurable experience each time I visit them for a new vehicle. Their staff is very knowledgeable and quick to answer any and all questions whether easy or complicated. They help explore all areas of the purchase and even to suggest alternatives, which has been very appreciated in my own purchase case recently. Of mention are General Manager Nicole DeNooyer and sales and leasing consultant Dave Kemper. Both are very friendly and go that extra mile to make a purchase a quick and easy process. I will continue to use them in the future. Great Job DeNooyer.

We believe in the future of electric cars. We've looked around, and for many reasons, decided on a Chevy Volt. Well, we've lived in Michigan a long time, and felt that GM ought to be rewarded for finally listening to what people want. Frankly, this is the first American-made car we've ever owned. We've seen Denoyer, driven by it forever, but had no idea what we would find inside. After driving Toyotas for a few years, we had come to expect a nice bunch of people in sales and service. Perfectly nice. But Denoyer is so customer-centered, my husband and I found ourselves staring at one another as we went through the buying process. Actually gaping (we're not gapers). Rob, our salesman, was so kind, helpful, patient with our many questions, but when he started talking about the service team, annual detailing, for free, loaner cars for service visits... We felt as if we'd somehow won the lottery. We know the family. We know how much they have contributed to the town. Now we know why they've been here so long--a third or fourth generation family business. It's because they are actually better than their competition in customer centered sales. Amazing.

I just purchased a late model used car from DeNooyer Chevrolet. The car is extremely clean inside and out, and is just what we have been looking for. I'll be driving this car for a long time. Very friendly people to deal with.

Purchased 2006 jeep Grand Cherokee in late Oct 2012, agreement was to purchase if Dealer fixed anything that was wrong due to service light being on. To my benefit to engine needed replacement. In early November things were finally done and I was on my way with the nicest lookin 06 Jeep around. Happy Happy. Well now the transmission has gone out and they say they will not do anything for me and that it's ALL my problem and I should have bought the extended warranty. Not happy with this situation and will never deal with DeNooyer again. Told them i did not expect them to cover full cost, just maybe part of it would have been a nice gesture.

I had an appointment scheduled for September 20th, in which i requested my tires to be taken off of the rims and resealed in an effort to remedy my tires from leaking air slowly over the course of a the week. I had also requested an oil change as well as one of my inner vents to be looked at. The Service manager later called me to let me know that the work had to be outsourced because Denooyer Chevrolet lacked the equipment to deal with low profile tires. I casually agreed knowing that the service manager had my best interest at heart. I picked the car up late on the 20th and paid my bill of 200 some dollars without a question knowing that I've always been satisfied with the work from this dealership. Immediately after driving my car out of the dealership and hopping on 196 I noticed my car shaking and steering wheel shaking about an inch back and forth. I was later informed that this "professional" from the Holland Tire Center that worked on my car neglected to balance the wheels after removing the tires from them. I struggle to understand why a proper balancing wasn't done but this is beside the point. I left my Camaro with the dealership overnight and was given a loner, thanks to the service manager. I called back the next day to learn that my car had to be sent back to the same company (Holland Tire Center) to have the wheels rebalanced. When I returned to Denooyer Chevrolet to pick up my Camaro I checked my wheels to be sure that no damage had occurred to them and was shocked to find that my wheels had been scratched on pretty much every spoke. Some scratches are mild but on other wheels the scratches are deeper and much more prominent. Even the service manager can confirm that they were not like this when they went into the Holland Tire Center for re-balancing. Beyond that, my wheels are still out of balance as well as my alignment is now out of order due to this. So to be absolutely clear, I do not feel that my wheels were damaged under the care of Robert Denooyer Chevrolet, I know that they were damaged after having service performed at Robert Denooyer Chevrolet. The need and choice to sublet the work done was under the dealerships responsibility, which I am sure they can agree that the dealership is responsible for anything that happens to a car under their care. Furthermore, I requested them to be replaced because what I had originally brought in was in fact Factory Quality wheels. As far as I know there is no possible way to restore my wheels to this state without replacing them. It was Mr. Denooyer himself that stated that the rims were too expensive to replace at the dealers cost so he decided to have a technician look into refurbishing my wheels, which I am fully against. We've had a technician out to look into resurfacing them and he's told both the service manager and myself that it would not be possible to get all of the scratches out. So what has been offered is not replacing what damage was done, but merely covering it up. This new solution that is being offered is now going to leave me without a car to drive for the next two weeks as the wheels go out for repairs and we'll have to find some place to store my car in the mean time since it will no longer have wheels. The plan is to inconvenience me further by sending my wheels out of state to be professionally refinished. This is not the dealership i would go to for service. The owner is difficult to deal with and they lack the proper equipment to deal with low profile tires and rims. Also, if they damage your car good luck getting them to give you a fair replacement for what was damaged.

I had an appointment scheduled for September 20th, in which i requested my tires to be taken off of the rims and resealed in an effort to remedy my tires from leaking air slowly over the course of a the week. I had also requested an oil change as well as one of my inner vents to be looked at. The Service manager later called me to let me know that the work had to be outsourced because Denooyer Chevrolet lacked the equipment to deal with low profile tires. I casually agreed knowing that the service manager had my best interest at heart. I picked the car up late on the 20th and paid my bill of 200 some dollars without a question knowing that I've always been satisfied with the work from this dealership. Immediately after driving my car out of the dealership and hopping on 196 I noticed my car shaking and steering wheel shaking about an inch back and forth. I was later informed that this "professional" from the Holland Tire Center that worked on my car neglected to balance the wheels after removing the tires from them. I struggle to understand why a proper balancing wasn't done but this is beside the point. I left my Camaro with the dealership overnight and was given a loner, thanks to the service manager. I called back the next day to learn that my car had to be sent back to the same company (Holland Tire Center) to have the wheels rebalanced. When I returned to Denooyer Chevrolet to pick up my Camaro I checked my wheels to be sure that no damage had occurred to them and was shocked to find that my wheels had been scratched on pretty much every spoke. Some scratches are mild but on other wheels the scratches are deeper and much more prominent. Even the service manager can confirm that they were not like this when they went into the Holland Tire Center for re-balancing. Beyond that, my wheels are still out of balance as well as my alignment is now out of order due to this. So to be absolutely clear, I do not feel that my wheels were damaged under the care of Robert Denooyer Chevrolet, I know that they were damaged after having service performed at Robert Denooyer Chevrolet. The need and choice to sublet the work done was under the dealerships responsibility, which I am sure they can agree that the dealership is responsible for anything that happens to a car under their care. Furthermore, I requested them to be replaced because what I had originally brought in was in fact Factory Quality wheels. As far as I know there is no possible way to restore my wheels to this state without replacing them. It was Mr. Denooyer himself that stated that the rims were too expensive to replace at the dealers cost so he decided to have a technician look into refurbishing my wheels, which I am fully against. We've had a technician out to look into resurfacing them and he's told both the service manager and myself that it would not be possible to get all of the scratches out. So what has been offered is not replacing what damage was done, but merely covering it up. This new solution that is being offered is now going to leave me without a car to drive for the next two weeks as the wheels go out for repairs and we'll have to find some place to store my car in the mean time since it will no longer have wheels. The plan is to inconvenience me further by sending my wheels out of state to be professionally refinished. This is not the dealership i would go to for service. The owner is difficult to deal with and they lack the proper equipment to deal with low profile tires and rims. Also, if they damage your car good luck getting them to give you a fair replacement for what was damaged.

We bought our van from DeNooyer about a month ago, and upon discovering that some repairs were needed about three weeks after our purchase, they went the extra mile and took care of most of the work for us. Customer service is sorely lacking in most places these days, and I appreciate the work that Andy and Dom did to get everything settled. I am a happy customer!

We have purchase a new car from DeNooyer before on a lease.It was a Chevy Malibu which we were driving at the time. We have deal with Rob Huizenga before. My wife drives pass DeNooyer every day going to work and when she would come home she would tell me all about what Camaro's they had on the lot that day liked she worked there. She being a Camaro fan since she was a teen and always wanted a Camaro made me think that Christmas was coming and thought I would check into buying a Camaro for her for Christmas. One Saturday I drove to DeNooyer and surprise my wife that we were going to look at the Camaro's and see what we needed to do on getting one. When we walked in Rob greeted us and remember us from when he got us into the Malibu. I told him we wanted to know if we could get into a Camaro. He said that he would see what he could do. After spending many hours with him we agree on the price and said he would have it ready for pickup. As he promise it was ready when we came to pick it up. My wife loved it. Rob Huizenga did a great job on getting us into a 2011 Camaro and made my wife's dream come true! I would recommend DeNooyer to anyone. When we walk in there someone is always there to help us. Thanks Again.

My husband and I went to DeNooyer because my daughter-in-law told us about them. She had just purchased a car from them and was very happy with her expierience. She took us on a test drive right after she got her car. We loved it and she recommended we look at the same vehicle. When we met the salesman, he was very professional and treated us like family. We got such a great deal on the vehicle and even got more than we thought we would for our trade. They had to bring the car in from another state and then clean and inspect it. With all that, we still had our new car in 4 days!!! There are so many nice things about DeNooyer, friendly, professional, patient, family-run, etc. My husband and I couldn't recommend a better place to get a car, new or used!

I had my previous car for 10 yrs and was starting to look for a replacement. The salesman Steve took all my information and found me exactly what I was looking for! I had my new car later that week!!! All the sales people were really friendly and went out of their way to make me satisfied. For being 4 yrs old the vehicle I got from them was spotless! I don't know if I have ever seen such a clean interior!!!The service was great and the remodel of the building is beautiful! When my husband and I go to buy another vehicle we will deffinately go back to DeNooyer!!!