Robert DeNooyer Chevrolet

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4.1
(105 reviews)
Visit Robert DeNooyer Chevrolet
Sales hours: 9:00am to 2:00pm
Service hours:
View all hours
Service Sales
Monday 7:30am–5:00pm 9:00am–8:00pm
Tuesday 7:30am–5:00pm 9:00am–5:30pm
Wednesday 7:30am–5:00pm 9:00am–5:30pm
Thursday 7:30am–8:00pm 9:00am–8:00pm
Friday 7:30am–5:00pm 9:00am–5:30pm
Saturday Closed 9:00am–2:00pm
Sunday Closed Closed
New (616) 294-4959 (616) 294-4959
Used (616) 344-0022 (616) 344-0022
Service (616) 820-0064 (616) 820-0064

Inventory

See all 129 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2021.
Thank you for the opportunity you have given to us. At Robert DeNooyer Chevrolet we understand you have many choices when selecting the dealership you want to do business with. We are determined to provide you with the best purchasing/ownership experience for your vehicle.

1) $10k Price Guarantee
2) Dealership Amenities
3) Family Owned
4) Collision Center
5) We help with credit challenges
6) Full Service Auto Sales: Retail auto sales full accessories department parts department full service department even for your off brand vehicles & collision center.
Your family Chevy dealer since 1953!

Service center

Phone number (616) 820-0064

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–8:00pm
Friday
7:30am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

4.1
(105 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Good afternoon, everyone.

Good afternoon, everyone. Just wanted to say a few things about the staff at Denoyer. We purchased a vehicle from them and drove it for 2 weeks when we got engine trouble. Anyway we needed a different motor. They replaced the motor and fixed everything for us. Everyone there was a true blessing to us . We were not in a position for the expense of this project. Thank you so much, guys. You all are awesome.

5.0

Second Trax which I leased from DeNooyers. Dave Kemper...

Second Trax which I leased from DeNooyers. Dave Kemper was very helpful in both times. Great sales department. Service department is awesome too.

1.2

I stopped in to get a rear wiper blade and arm. The parts...

I stopped in to get a rear wiper blade and arm. The parts man tried to change it foe no charge but I had to return and have mechanic replace it. They wanted to charge me $150 to replace wiper and perform all kinds of services I did not ask for. When i told them I only wanted blade changed the charge dropped to $30. They cant get together on what to charge. I stopped at a local garage and got it changed. The service dept gas gotten worse over the years

5.0

We made an appt and arrived 20 minutes early. Car was...

We made an appt and arrived 20 minutes early. Car was pulled up waiting for the test drive. It was washed and running ready to go! People were friendly, helpful and great to work with!! I couldn't be happier with our purchase! Dave Kemper really took care of us!

1.0

This is the worst place to take your car. The buying...

This is the worst place to take your car. The buying process is easy. But service wise they do not know customer service if it hit him in the face. I was purchasing a vehicle in March and purchased it the day it got to the lot. Took it the next day or two days after to be inspected. Trust them to do the inspection thoroughly. I got the car back thinking everything will be fine just like they said it was. Little did I know that this was the beginning of a xxxx. Express my concerns that when I receive the car again there was another issue that occurred. Thinking that winter weather is still around maybe this was the issue. Well warmer weather got here and the problems just kept getting worse. I take it into them and they want me to pay for the issues that arose after they had inspected it. This is the worst car dealership experience I have ever had, And I will never be coming back here again to purchase or to service. So if this was a review your reading to see if this is the right dealership for you my recommendation is to look somewhere else.

1.5

WORST SERVICE EVER- NOT HAPPY

This is the worst place to take your car. The buying process is easy. But service wise they do not know customer service if it hit him in the face. I was purchasing a vehicle in March and purchased it the day it got to the lot. Took it the next day or two days after to be inspected. Trust them to do the inspection thoroughly. I got the car back thinking everything will be fine just like they said it was. Little did I know that this was the beginning of a xxxx. Express my concerns that when I receive the car again there was another issue that occurred. Thinking that winter weather is still around maybe this was the issue. Well warmer weather got here and the problems just kept getting worse. I take it into them and they want me to pay for the issues that arose after they had inspected it. This is the worst car dealership experience I have ever had, And I will never be coming back here again to purchase or to service. So if this was a review your reading to see if this is the right dealership for you my recommendation is to look somewhere else.

Dealer response

Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (616) 499-3175 to discuss your concerns, as your satisfaction is of utmost importance to us.

5.0

Paul and Craig gave me the most seem less auto purchase I...

Paul and Craig gave me the most seem less auto purchase I have ever made. No high pressure sales. Gave me the facts and let me decide. Thank you!

5.0

EXCEPTIONAL CUSTOMER SERVICE

I was looking for a used truck for my son and found one on their site. Reached out and could not have had a better experience. Dave Kemper and Austin in finance went out of their way to help me out I was already pre-approved but Austin actually found a better rate for me. I got a great deal on a beautiful truck. These guys are fantastic. THANK YOU SO MUCH

Dealer response

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Safe travels!

4.8

Denooyer Made Things Right (Follow Up Review)

I left another review where I mentioned my concerns. The dealer responded that I should give them a call so we can discuss the issue. I called, they listened to my concern. They offered an explanation of what happened, explained what they would do to (procedurally) correct the issue in the future, then asked what they could do to make the situation right. I stated what I wanted, and they responded with "that's fair" and actually made the situation right. I am very pleased with this follow up experience, and would shop at Denooyer again. They just saved a customer.

Dealer response

Hi there, thank you so much for sharing your feedback. It's great to hear we were able to help you out. Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

5.0

Mitch did a great job and was very helpful getting me the...

Mitch did a great job and was very helpful getting me the best deal and making my dream car possible. Highly recommended for anyone looking for a new or used vehicle.

Read all 105 reviews