Reviews
Paul and Craig gave me the most seem less auto purchase I...
Paul and Craig gave me the most seem less auto purchase I have ever made. No high pressure sales. Gave me the facts and let me decide. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
EXCEPTIONAL CUSTOMER SERVICE
I was looking for a used truck for my son and found one on their site. Reached out and could not have had a better experience. Dave Kemper and Austin in finance went out of their way to help me out I was already pre-approved but Austin actually found a better rate for me. I got a great deal on a beautiful truck. These guys are fantastic. THANK YOU SO MUCH
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Safe travels!
Denooyer Made Things Right (Follow Up Review)
I left another review where I mentioned my concerns. The dealer responded that I should give them a call so we can discuss the issue. I called, they listened to my concern. They offered an explanation of what happened, explained what they would do to (procedurally) correct the issue in the future, then asked what they could do to make the situation right. I stated what I wanted, and they responded with "that's fair" and actually made the situation right. I am very pleased with this follow up experience, and would shop at Denooyer again. They just saved a customer.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi there, thank you so much for sharing your feedback. It's great to hear we were able to help you out. Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!
Mitch did a great job and was very helpful getting me the...
Mitch did a great job and was very helpful getting me the best deal and making my dream car possible. Highly recommended for anyone looking for a new or used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Love my truck.
We got there and were greeted by Rob McAndrews. He was very kind and very helpful. He made the experience a great one. Thank you for all you did to help us get the truck we wanted. We love it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Best wishes, Robert DeNooyer Chevrolet
denooyer chevrolet
fast service very friendly I recommend denooyer chevrolet
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi there, thank you so much for your positive comments about Robert DeNooyer Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great prices
We were happy with our visit. We found just the right vehicle for our needs and our salesperson, Esther, did a great job helping us through the whole process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dale Stevens
I have never been disappointed They always stand behind their word.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Absolutely AMAZING, professional, but relaxed. Dave is...
Absolutely AMAZING, professional, but relaxed. Dave is they guy you want to see. We will be going back. We bought a truck january 10th, they did everything and more to get us the best deal on our truck package. I'm so impressed with the whole experience, vehicle shopping is always a stressful time but they made it awesome
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bait and Switch
I drove over from GR to look at chevy impala's because they seemed to have the best prices around. Met with Rob, found one that would work, got my trade appraisal and started working on the numbers. Back and forth but settled on something i could afford. So a day later I drive back out to sign docs and pick up the new vehicle only to find out In the finance office(Angie) that I was miss quoted, and my payment was going to be a $110 more a month than discussed This was crazy and a complete waste of my time. Sales and finance chalded it up to a "FAT FINGER" and offered little to assist me further other that maybe an extra 500 on trade. They have a lot full of cars, a credit approval and customer "Ready to buy" but they still couldn't get the deal done. I was looking to get into something larger than my Volt to fit a my growing family but kinda left speech less after this encounter.
- Customer service 4.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your honest feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (616) 422-4491 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you soon. Take care!