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Robert DeNooyer Chevrolet

(116 reviews)
Visit Robert DeNooyer Chevrolet
Sales hours: 9:00am to 5:30pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–5:30pm 7:30am–5:00pm
Wednesday 9:00am–5:30pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–5:30pm 7:30am–5:00pm
Saturday 9:00am–2:00pm Closed
Sunday Closed Closed
New (616) 294-4959 (616) 294-4959
Used (616) 344-0022 (616) 344-0022
Service (616) 820-0064 (616) 820-0064

Reviews

(116 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Car Shopping

Went to test drive a car and service was outstanding. Worked with Dave Kemper and he was very friendly and helpful throughout the entire process. Purchased a used chevy Malibu and couldn't be happier! If you stop in, be sure to ask for Dave Kemper

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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above and beyond service

Was greeted by a friendly staff that got me in and went over everything I needed done to my car. They kept me posted with the progress of my vehicle and let me know of anything else that was wrong with my car. As there were some unforeseen issues they worked with GM and me to rectify the situation to my liking. Overall I was very happy with the customer service. Thanks Carmen and Kim

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellence in Customer Service

I have been taking my vehicles for service at Denooyer for 15+ years. I would not consider taking my vehicle anywhere else. Customer Service is outstanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Excellent

The service personnel were friendly and the work was completed as promise. Any and all concerns were addressed at the time that the Silverado was brought in for service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change

I made an appointment to get my oil change a week prior. I sat in the waiting room for 1hr and 15 minutes to actually get any reponse or feedback. After declining any further services, for example putting in a new filter, i still had to wait another 20 minutes to finally get checked out and my vehicle back. I was very upset.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

In town

Stopped in town when my change oil light came on. I gave Carmen a call and knowing the distance I drive, they fit me in. Always appreciate there consideration for there clients. I know there are plenty of choices out there but no one has the team workmanship as the DeNooyers team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Truck Sales

Great Job DENOOYER Thank you for the job well done. Patti and I are 100% satisfied with Justin and Mensch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Dealership

Great service, LOF & tire rotation all completed on schedule. Always fast courteous service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Routine maintenance

Since purchasing our vehicle we have relied on DeNooyers to maintain it. We have been pleased with the final outcome with all service required. Very friendly service & sales reps.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Second experience with the maintenance crew was great, again

Had a semi-emergency situation with my car, and they were able to get me an appointment right away. Just like my first experience, Carmen was outstanding; professional, personable, informative, and friendly. The work was done on the car in timely manner, with excellent quality and reasonable cost. You can be sure that any time I need maintenance done, this is where I will go; and, when it comes time for a new vehicle, I will be back for that, as well! Highly recommend to anyone that needs service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.