Barber Ford Inc

4.7
(498 reviews)
Visit Barber Ford Inc
Sales hours: 8:30am to 1:00pm
Service hours: 8:00am to 1:00pm
View all hours
Service Sales
Monday 7:30am–5:30pm 8:30am–8:00pm
Tuesday 7:30am–5:30pm 8:30am–5:30pm
Wednesday 7:30am–5:30pm 8:30am–5:30pm
Thursday 7:30am–8:00pm 8:30am–8:00pm
Friday 7:30am–5:30pm 8:30am–5:30pm
Saturday 8:00am–1:00pm 8:30am–1:00pm
Sunday Closed Closed
New (616) 499-3090 (616) 499-3090
Used (616) 499-3961 (616) 499-3961
Service (616) 499-3964 (616) 499-3964

Reviews

4.7
(498 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

Want to share your experience with this dealership?

Write a review
5.0

The service technician had to solve an issue with my rear...

The service technician had to solve an issue with my rear lift gate. They did an excellent job and in a timely manner. Marisol, the service representative kept me well informed.

4.8

I scheduled for rear brake change and to have a recall...

I scheduled for rear brake change and to have a recall part done. They said the recall part did not arrive yet. I just wish I would have known that the recall part did not yet arrived. Now I will have to come back a second time to have that done.

4.2

Kind of slow. Had to wait quite a while. Had to replace...

Kind of slow. Had to wait quite a while. Had to replace lug nuts and that is another issue. No way they should have been bad. Defective by ford.

1.4

PLEASE DO NOT HAVE YOUR CAR SERVICED HERE THEY CHARGRED...

PLEASE DO NOT HAVE YOUR CAR SERVICED HERE THEY CHARGRED ME $270.00 FOR LESS THAN 1 HR OF WORK. IT DID NOT TAKE MORE THAN AN HR TO DIAGNOSE AND SPLICE TWO WIRES TOGETHER SO I JUST WONDER HOW YOU JUSTIFY CHARGING SO MUCH.

5.0

This is the second time I leased a vehicle and worked...

This is the second time I leased a vehicle and worked with Lindsey DeRoo. She answered all my questions and was friendly and very professional.

5.0

Wonderful experience at Barber Ford! I would highly...

Wonderful experience at Barber Ford! I would highly recommend either leasing a car or buying a car at this dealership! Loved working with Lindsey! Also loved working with Dale in finance...

5.0

I am always pleased with the service at Barber Ford!...

I am always pleased with the service at Barber Ford! Everyone is friendly and easy to work with. I think even my car enjoys going there!

5.0

Service is always outstanding! Everyone is always so...

Service is always outstanding! Everyone is always so friendly and welcoming no matter how busy they are. They listen to your needs and communicate with you every step of the way.

5.0

Bought a 2018 used Escape. Joe Hovinga was great to deal...

Bought a 2018 used Escape. Joe Hovinga was great to deal with and helped make the experience easy. Got a good price and was able to get a great SUV. I would recommend Barber Ford to anyone looking for a vehicle

5.0

No pressure

It took me a couple of weeks to make a decision and actually proceed to the purchase, but I never felt pressured by anyone at this organization. They were helpful and responsive when I initiated contact, which is precisely what I was looking for.

Dealer response

Hi Michelle, thank you so much for your positive comments about Barber Ford! If there is anything else we can do to assist you, please let us know! Take care!