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Transitowne Dodge Chrysler Jeep RAM of West Seneca

(758 reviews)
Visit Transitowne Dodge Chrysler Jeep RAM of West Seneca
Sales hours: 11:00am to 3:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–8:00pm 7:30am–8:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–5:00pm 7:30am–8:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday 11:00am–3:00pm Closed
New (716) 608-3987 (716) 608-3987
Used (716) 712-5017 (716) 712-5017
Service (716) 608-3949 (716) 608-3949

Reviews

(758 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Transitowne Dodge Chrysler Jeep RAM of West Seneca from DealerRater.

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Transitowne Review

New Jeep Grand Cherokee buying experience was smooth and efficient. Sales representative was knowledgeable and courteous. First year service appointment was on time and quick.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi James, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

Great service

Great experience, very patient with my decision and gave me iptions

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Araliz, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

My go to dealer

Professional and courteous was attentive to my needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Sullivan, we are very happy to have provided you with such a positive experience! We hope you have a great day!

Customer

Very responsive and got my repair done the first time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Robert, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Dabad

Was very pleased with my oil change.very fast and courteous.highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Daniel, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

Service Review

Excellent Service! Courteous Staff! Repairs completed in a timely fashion

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Susan, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Fantastic experience

Great experience Mark was fantastic and kept in constant communication with me about my vehicle and even sent a shuttle to pick me back up. Such a great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jody, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Frank

I have had my Jeep serviced for 12 years at Transitowne and highly recommend their facility. Mark Churchill is the primary reason I continue to always return for additional services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Franklin , thank you so much for your positive comments about Transitowne Jeep Chrysler Dodge Ram of West Seneca! We can't wait to see you again, have a great day.

Timothy Gabryel

Excellent staff in all departments The sales force makes it especially easy to buy or lease a vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Timothy, thank you so much for your positive comments about Transitowne Jeep Chrysler Dodge Ram of West Seneca! We look forward to your next visit! Take care!

Survey

I was very pleased with my experience. Our salesman Sean walters was great and worked hard for our deal. While I was coming in with a sizable down payment and a large amount for my trade my credit was still substandard but mark the finance manage worked hard to get me a descent rate and I am very pleased with my whole experience. Would return die to positive experience and was treated like a VIP

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi David, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.