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Transitowne Dodge Chrysler Jeep RAM of West Seneca

(758 reviews)
Visit Transitowne Dodge Chrysler Jeep RAM of West Seneca
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–8:00pm 7:30am–8:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–5:00pm 7:30am–8:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday 11:00am–3:00pm Closed
New (716) 608-3987 (716) 608-3987
Used (716) 712-5017 (716) 712-5017
Service (716) 608-3949 (716) 608-3949

Reviews

(758 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Transitowne Dodge Chrysler Jeep RAM of West Seneca from DealerRater.

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Facilities were clean and well kept.

Facilities were clean and well kept. Very courteous and professional atmosphere. Repairs were well communicated and quick. Waiting room was comfortable and well stocked with snacks and beverages.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Paul, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Service advisor and technician did a great job.

Service advisor and technician did a great job. Went in for an oil change and it turned out that I needed the engine replaced. The technician did a great job of diagnosing the problem. Thank God for extend warranties.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Brian, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Super quick and very efficient service.

Super quick and very efficient service. Covered more than I asked for. Between the sales and the service department I am pleased with my service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Transitowne Jeep Chrysler Dodge Ram of West Seneca and we hope to see you again soon!

The sales guy Joe was very nice fast and friendly knew

The sales guy Joe was very nice fast and friendly knew what he was doing just a nice place to do business would recommend this place

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Nancy, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

I have not bought a new vehicle in 25yrs and Peter D.

I have not bought a new vehicle in 25yrs and Peter D. from transitown was amazing and supply me with all the answers from my questions. He was personable and easy going and made my car buying great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Steven, we're happy you found our staff to be so supportive during your experience here at Transitowne Jeep Chrysler Dodge Ram of West Seneca. We hope you have a great day!

Experience was exceptional , called in the morning, they

Experience was exceptional , called in the morning, they were able to take care of me the same day. They did an oil change, tire rotation, and 2 recalls.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Robert, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

TOP NOTCH!

TOP NOTCH!!!!!!YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Edward, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Awesome customer service ,professional and friendly.

Awesome customer service ,professional and friendly. They were spot on as far as how long it was going to take. The facility was clean with complementary coffee and other drinks which is a nice touch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Transitowne Jeep Chrysler Dodge Ram of West Seneca and we hope to see you again soon!

Fast and easy!

Fast and easy! Couldn't ask for a better experience, or a better sales representative. I was given exactly what I wanted and everything was done in under an hour!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jeffrey, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Fantastic group.

Fantastic group. Honest and trustworthy. You can get a great deal in a used car here. Probably even better with a new one. Pricing is honest and mileage is fair. Not the 159k mile cars people try to sell you. Under 100k! Financing was made so easy by their finance manager, Mark. Good clean facilities, even have snacks for you! Waiting areas are pristine. Highly recommend these folks to anyone buying a car. I drive two hours to them and it was worth the drive!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Helen, we're happy you found our staff to be so supportive during your experience here at Transitowne Jeep Chrysler Dodge Ram of West Seneca. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!