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Transitowne Dodge Chrysler Jeep RAM of West Seneca

(758 reviews)
Visit Transitowne Dodge Chrysler Jeep RAM of West Seneca
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–8:00pm 7:30am–8:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–5:00pm 7:30am–8:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday 11:00am–3:00pm Closed
New (716) 608-3987 (716) 608-3987
Used (716) 712-5017 (716) 712-5017
Service (716) 608-3949 (716) 608-3949

Reviews

(758 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Transitowne Dodge Chrysler Jeep RAM of West Seneca from DealerRater.

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Purchase

Visited to just look and really fell in love with my new used car. The salesman was very friendly and coutey. I felt we clicked right away. Bottom line very excited about my new car. Love it. The purchase part of the process was seamless and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Susan, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

Retired

I would give my experience a 10 out of 10. My salesman, Corey Collins was excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Robert, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

2023 Grand Cherokee Overland

Highly recommend Tyler Geisler he is very knowledgeable in all aspects of the vehicles and his customer service skills are excellent. He took the time to go over everything with us and was very patient and not pushy at all. We purchased the 2023 Grand Cherokee Overland and we are very happy with our decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Gregory, we're happy you found our staff to be so supportive during your experience here at Transitowne Jeep Chrysler Dodge Ram of West Seneca. If you have any further questions, please give us a call. We're always happy to help!

Jeep Compass

Best experience when leading/purchasing a vehicle. No pressure and provided what worked for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Josette, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Great experience

Walked in at noon and found a salesperson right away. Knowing what vehicle we wanted, we were given a test drive right away. After deciding on a vehicle the process was quick and painless. Drove out with our new vehicle in under 3 hours start to finish. Highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Scott, your satisfaction is important to us, so we want to sincerely thank you for choosing Transitowne Jeep Chrysler Dodge Ram of West Seneca and we hope to see you again soon!

Best salesman ever

Matthew Kantor is amazing . It was because of him that we bought our truck ..I highly reccomend seeing him if you need a vehicle. He went above and beyond to make our deal happen .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Transitowne Jeep Chrysler Dodge Ram of West Seneca. If you have any further questions, please give us a call. We're always happy to help!

Excellent service

Good customer service we had no hassle and gave us the perfect vehicle for our needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Juan, your satisfaction is important to us, so we want to sincerely thank you for choosing Transitowne Jeep Chrysler Dodge Ram of West Seneca and we hope to see you again soon!

Terrific

Very wonderful experience from start to finish Honest people to work with Great customer service Terrific service department for repairs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Lisa, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Great service

I had a great experience. Tyler was so courteous and very contientious. I knew my truck when I left.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Michael, we're happy you found our staff to be so supportive during your experience here at Transitowne Jeep Chrysler Dodge Ram of West Seneca. If you're ever in need of more help, please let us know!

Transitowne review

Sales was great. Friendly and helpful. Dealer ship was clean and had a nice verity of product.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Amy, thank you for your kind review; we are happy to pass along your comments to the team here at Transitowne Jeep Chrysler Dodge Ram of West Seneca! We look forward to your next visit! Take care!