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Transitowne Dodge Chrysler Jeep RAM of West Seneca

(758 reviews)
Visit Transitowne Dodge Chrysler Jeep RAM of West Seneca
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 8:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–8:00pm 7:30am–8:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–5:00pm 7:30am–8:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday 11:00am–3:00pm Closed
New (716) 608-3987 (716) 608-3987
Used (716) 712-5017 (716) 712-5017
Service (716) 608-3949 (716) 608-3949

Reviews

(758 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Transitowne Dodge Chrysler Jeep RAM of West Seneca from DealerRater.

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Jeff was great, professional and to the point.

Jeff was great, professional and to the point. They gave me a fair deal on my vehicle when I traded it in for a new one. We were there for less than a few hrs which was the best we have ever done when buying a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, your satisfaction is important to us, so we want to sincerely thank you for choosing Transitowne Jeep Chrysler Dodge Ram of West Seneca and we hope to see you again soon!

This is the second time I have worked with Peter L to

This is the second time I have worked with Peter L to purchase a vehicle. He is very easy to deal with and works hard ro get you the beat deal possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Susan, thanks for your praise and kind comments about our team. We hope you have a great day!

I had a GREAT experience at Transitowne Jeep, leasing my

I had a GREAT experience at Transitowne Jeep, leasing my new jeep! The process was quick and efficient and I drove away in a brand new jeep. They listened to what I wanted, gave me options, and never pushed anything on me. Salesman, Corey, thoroughly walked me through all the features, answered my many questions and was extremely patient. I would highly suggest coming to this dealership. Ask for Corey!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Transitowne Jeep Chrysler Dodge Ram of West Seneca and we hope to see you again soon!

I was able to book online.

I was able to book online. I had oil change, tires rotated and inspection. It took an hour and I was seated in a nice well appointed waiting area with free coffee and snacks. There was also the daily local newspaper, relaxing TV show and clean bathrooms.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Transitowne Jeep Chrysler Dodge Ram of West Seneca and we hope to see you again soon!

I was very pleased with the service that I received at

I was very pleased with the service that I received at transit town today for repairing my 2018 dodge ram 1500 . I appreciate the customer service very kind

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Transitowne Jeep Chrysler Dodge Ram of West Seneca and we hope to see you again soon!

2024 Jeep Grand Cherokee 4XE

Abby and the whole crew were great! Highly recommend if you are looking for a good deal and great customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello David, we're happy you found our staff to be so supportive during your experience here at Transitowne Jeep Chrysler Dodge Ram of West Seneca. We are always more than happy to assist you if anything else comes up. Take care!

New to us

We found vehicle on Cars.Com website that was not currently available in our area and contacted dealership they took deposit so we could drive over 2 hrs to see vehicle which was what we wanted, buying process was great/ Tyler sales person very helpful with vehicle knowledge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Steven, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Sons 2022 jeep renegade has been in soon to be 6th time

Sons 2022 jeep renegade has been in soon to be 6th time for same issue since August 2023. Parking, emergency brake,airbag and seatbelt lights coming on. Dinging nonstop. Everytime bring in temporary fixed but they are incompetent. Told best tech would look at it..then find out on appointment doesn't work that day or left already. Was told by girl who answered phone if don't like car trade in for another vehicle. What makes you think I would want anything from transitowne ever. I said are you willing to upgrade vehicle for same price (less than 6500 miles).we have lost 1 months of driving car because need to keep bringing in for service. Can't do that. Will never purchase another vehicle from there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hi Thomas. We apologize for the hassle here. We know we had to order different parts and that brought you back multiple times. We apologize and hope the vehicle is repared and functioning properly. Very sorry for the inconvenience.

A Great Dea

It was a very good experience Lindsey our sales person was very knowledgeable in all aspects of truck and polite and friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hello Albert, we're happy you found our staff to be so supportive during your experience here at Transitowne Jeep Chrysler Dodge Ram of West Seneca. We are always more than happy to assist you if anything else comes up. Take care!

New truck lease

Corey provided quick and relevant service while going through lease ending and selecting a new truck to lease. One of the most efficient experiences I?ve had with car purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Nicholas, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!