Reviews
3 way stop
Everything I asked for was done in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Carmen, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Service visit
Great friendly service rep Bob, prompt service, clean facilities!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Daniel, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Ram truck
After five weeks they install the back glass but never addressed my leak between a transmission and transfer case I got some xxxxxxxx excuse that it was residual and then they said it was a seep never will I buy another vehicle From transiTowne One more thing when I first set up an appointment my vehicle sat there for five days never got it in the shop I will never recommend this dealership for anything. For my aggravation they should take care of one month car payment
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Rodney, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (716) 674-6400. We look forward to hearing from you.
Transitowne experience
Wonderful experience, very knowledgable, explained everything
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Natalie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
65k Maintenance
The staff couldn?t have been nicer. I was in and out in less than 90 minutes. There waiting room is very nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Ralph, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
Another hassle free service visit
Another hassle free service appointment. Our family has had multiple cars in for routine maintenance and repairs over the past few weeks. All complete and with no hassles. Great dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Mike, thank you for your kind review; we are happy to pass along your comments to the team here at Transitowne Jeep Chrysler Dodge Ram of West Seneca! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Scott
Corey made the process simple and easy. He was very flexible as we worked through various models and options.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Transitowne Jeep Chrysler Dodge Ram of West Seneca! If you have any further questions, please give us a call. We're always happy to help!
Transitowne service and parts
Service attendant Mark was great this was the best experience I have ever had at this dealership have four different dealings with this dealership all others were mediocre to bad
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kevin, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Jeep purchase
Great price, great experience overall. The sales staff cares.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Transitowne Jeep Chrysler Dodge Ram of West Seneca! We look forward to your next visit! Take care!
Inspection
Very pleasant employees, wait time was a little on the long side
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!