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Upstate Chrysler Dodge Jeep RAM

(467 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 8:00am–8:00pm
Tuesday 8:30am–8:00pm 8:00am–8:00pm
Wednesday 8:30am–5:30pm 8:00am–5:00pm
Thursday 8:30am–8:00pm 8:00am–8:00pm
Friday 8:30am–5:30pm 8:00am–5:00pm
Saturday 8:30am–4:00pm Closed
Sunday Closed Closed
New (877) 535-0080 (877) 535-0080
Used (716) 389-4835 (716) 389-4835
Service (877) 537-4749 (877) 537-4749

Reviews

(467 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Upstate Chrysler Dodge Jeep RAM from DealerRater.

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The service advisor Victoria Jensen and mechanic Nate

The service advisor Victoria Jensen and mechanic Nate Willett did a wonderful job getting both of my vehicle serviced and inspected. They went above and beyond to take care of my needs.

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  • Overall experience 5.0
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  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Rick, we're great to know that Victoria and Nate went above and beyond for you at Upstate Chrysler Dodge Jeep. We look forward to serving you again! Have a great ride!

Very professional and courteous.

Very professional and courteous. Services done in a timely manner. I'm very happy with the dealership. Thank you.

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  • Overall experience 5.0
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Dealer response

Mel, we're delighted to know you had a positive experience with our team at Upstate Chrysler Dodge Jeep. Thanks for the feedback and your support!

Great service and knowledge from Chris in the service

Great service and knowledge from Chris in the service department. Easy appointment schedule for service.

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  • Overall experience 5.0
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Dealer response

Ron, it's great to know Chris and our team at Upstate Chrysler Dodge Jeep provided you with excellent service. We appreciate your feedback!

Excellent people , good service , fair pricing… Keep up

Excellent people , good service , fair pricing… Keep up the great job!, thank you guys for service well done !

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  • Overall experience 5.0
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Dealer response

Carl, we're glad to know you had a great experience with our team at Upstate Chrysler Dodge Jeep. Thanks for the shout-out on our service and pricing!

Friendly quick service from Chris.

Friendly quick service from Chris. Always a step ahead when it comes to service and quality

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  • Overall experience 5.0
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Dealer response

Jeremy, We're glad this experience could earn us five stars and a recommendation! The team looks forward to working with you again in the future! - Upstate Chrysler Dodge Jeep

Great to deal with fast service and great sales

Great to deal with fast service and great sales department. Willing to do what they need to to get the deal done.

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  • Overall experience 5.0
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Dealer response

We're glad to know our team at Upstate Chrysler Dodge Jeep could provide you with a speedy and satisfactory service. We'll see you next time! Enjoy your new ride!

Mike Walko was terrific through the whole process.

Mike Walko was terrific through the whole process. I lived 300 miles away and they offered to pay for my flight to upstate NY WOW! Everything was done with no pressure and the whole team genuinely cared. Highly recommend these folks!

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

We're so glad to know that Mike and the team at Upstate Chrysler Dodge Jeep made your experience a great one, even from 300 miles away! We appreciate your recommendation. Safe travels in your new vehicle!

I have been looking for a truck for awhile now and found

I have been looking for a truck for awhile now and found one that I like. Upstate ↖️ Chrysler Dodge jeep RAM answer all my questions and were quick with the loan process

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

We're glad to know you found the truck you were looking for and that our team at Upstate Chrysler Dodge Jeep RAM could assist with your questions and loan process. Thanks for sharing this positive review!

Dropped my Jeep off Sunday afternoon and picked it up

Dropped my Jeep off Sunday afternoon and picked it up Monday afternoon. No problems and all 3 recalls were taken care of.

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  • Overall experience 5.0
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Dealer response

We're glad to know that your Jeep was taken care of promptly and efficiently at Upstate Chrysler Dodge Jeep. Thank you for trusting us with your vehicle's needs!

Always a pleasure!

Always a pleasure! Convenient, fast, reliable service. Appointments are scheduled at a convenient time for me.

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  • Overall experience 5.0
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Dealer response

We're glad to know you've had a consistently positive experience with our service at Upstate Chrysler Dodge Jeep. We always aim for convenience and reliability! Safe travels!