Reviews
Morris Ford Review for purchase and servicing.
Very pleasant and reliable service. When I bought the truck, they were very accommodating. Even when there was a little hitch with the DMV, they took care of everything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Trevor, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Service for oil change
Experience is usually good. At this time I would just say I was disappointed that I found oil on my garage floor after my oil change. So something was not tighten correctly. Now I have to get the issue resolved.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Robert, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
wgoslin
Great people, got a great price on my trade in and on a new truck. Very easy to do business with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello William, we are happy we could make your experience a positive one! At Morris Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!
2022 Ranger Lariat
Located the exact vehicle I was looking for on an internet search.Contacted Morris Ford and was directed to a salesperson immediately(Shane). He was polite,friendly and informative.Got a fair value on my trade in. Finance manager (Dave) was no pressure when offering extended warranties,undercoating etc. Overall was a pleasant,hassle free experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi James, thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please let us know! Take care!
Morris Ford - Service Excellence
I realized a few weeks ago that my car was due for an NYS inspection, oil change and needed the winter tires taken off & my summer radials put on the car. I had a lot personally going on at the time, most importantly my youngest daughter was graduating from college, and didn?t have a lot of spare time on my schedule so I called the Service Team at Morris Ford to see if they could assist. Don picked up the line and found a way to accommodate me on short notice. The team got my car in, did the necessary maintenance and I was able to move on to more important things. My daughter?s graduation was a huge success and I didn?t have to worry about coming back home and dealing with car stuff. Thanks Don, Tammy, Rob George and the entire Service Team for always doing great quality service and for helping me out in a pinch. Rob S
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Robert, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
New 2022 f150
I ordered a new F-150 and it came in 3 months. Communication was prompt and friendly throughout this process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Joseph, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!
Fantastic service
Thank you so much to Adam Rodick, you helped my husband and I out so much, at a time when my husband was unable to drive due to back surgery and we needed a vehicle. You made everything go so smooth, to the point of delivering the vehicle right to our home. We can not thank you enough.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
very good company
I was looking for a vehicle online and came across what would have been the perfect vehicle for me and so I contacted Morris. They got right back to me and informed me the vehicle had just sold. They were very responsive and helpful even though I was not able to purchase a vehicle from them. They have even offered to try to find a vehicle that would fit the description I am looking for.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Reviews like yours provide encouraging feedback. Please let us know if there is ever anything else we can do for you! Safe travels!
Service on vehicle
Very pleased with the services provided and the time the service was done. Very good customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words and business!
rick's escape
in & out quickly for 5000 mile check.great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Richard, thank you for your wonderful response to the quality of service our Staff provides! Thank you again for choosing Morris Ford, Inc., and we hope to see you again soon!