Reviews
A "Repeat Customer" of Bob Maxey for 20 years.
The only thing I can say is that I am a repeat customer of Bob Maxey for about 20 years...and they must be doing something good (better than other people) that makes me keep going back to them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
The service was great , Laura was very nice and friendly and very helpful with the whole transaction .. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad to be a part of your pleasurable experience. We always want our customers to feel the way you felt when leaving our location. It is our goal to provide a positive customer experience, and we're happy that your visit with us was an overall pleasant one. Happy motoring!
Outstanding Professional Expertise
We are extremely pleased with our new Lincoln MKC as well as the professionalism of the entire staff at Bob Maxey Lincoln led by New Car Manager Marty Rutkowski, Sales Consultant Laura Szczerbinski and especially Bob Maxey himself. We would highly recommend them to anyone looking to purchase or lease a car! Mark and Jan Orr Grosse Pointe Park, MI
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service fast repairs
Very helpful and fast repair. Even gave me 3 months free of Sirius radio
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Taylor! We're happy to help however possible. Again, we appreciate your recommendation of Bob Maxey Lincoln Sales and we hope to be of service again in the future.
Great service.
The service at Bob Maxey is always pleasant and personal. The staff greets their guests personally with smiles. My vehicle is always prepared when promised and is washed. I've been coming here for years and recommend their services to anyone. Excellent Job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
disappointedinYou causeBrokesidemirrorsaid nothing
Invoice #453980 Works Package Done: I Chose Bob Maxey Service based on positive experiences over several years of service and past several other places on Mack to get there. I had hoped I could trust you. BUT On February 8,2016 on the way home I noticed passenger side mirror was "out of adjustment" . did not check till got home to discover it was BROKEN OFF inside the mount. It WAS OK BEFORE you took And If it was broken before I would have noticed also Prior to service your man checked all around vehicle. He made no mention of it. I have been loyal customer and did not expect this but it seems you broke my side mirror in the shop or the car wash and said nothing. It seems you have a lot of new people who are unfamiliar with how things work. There was an older gentlemen porter who took this truck through wash on several past occasions and he never had a problem as he was experienced and likely pushed the mirrors in so your wash wouldn't break them. I don't expect you to fess up to this but I am disappointed. In the past I have recommended your dealership to many friends and business acquaintances and I wish I still could/
- Customer service 1.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your honest feedback, Frank. Please feel free to reach out to us at any time if you ever have any additional questions!
BUYING EXPERIENCE
Everyone was EXTREMELY helpful, knowledgeable and friendly at both locations!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Dealership!!!
Great experience at Bob Maxey Lincoln, helpful service and quickly returned my calls. Will definitely be back when my lease is up.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the feedback. Please let us know if there's anything else we can do for you. We hope to be of service again in the future!
Routine oil change
Efficient, courteous, effective and timely. Personnel are professional and hours of service are generous
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you enjoyed working with our staff, Martha. Thank you for your positive review and recommendation of our dealership!
Great Service
Staff was great. Service is always excellent. Continue to do great work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase