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Bob Maxey Lincoln

(1,232 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–7:30pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday Closed Closed
Sunday Closed Closed
New (888) 341-7713 (888) 341-7713
Used (866) 984-5260 (866) 984-5260
Service (888) 649-4066 (888) 649-4066

Reviews

(1,232 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Maxey Lincoln from DealerRater.

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Angela

Always pleased with Bob Maxey, they have always done service to my vehicle in a timely manner and if I need a loaner they provide one for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mark Shampine is the greatest representative Ford and

Mark Shampine is the greatest representative Ford and Maxey could ever hope for. He is extremely knowledgeable and caring.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had my vehicle serviced twice at this dealership and

I had my vehicle serviced twice at this dealership and I’m more than satisfied with both visits. I would recommend this dealership to all of my friends. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Leasing

This our third new car purchase/lease from this dealer. Everything was easy and concise -as usual. Our salesperson is the same one we started with 6 years ago. She is great. This dealer has our loyalty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience purchasing our Nautilus Sales team was

Great experience purchasing our Nautilus Sales team was efficient ,returned phone calls promptly Will definitely be back for our next Lincoln too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Received exceptional service as a guest in the area.

Received exceptional service as a guest in the area. Had been experiencing some noticeable changes when I would break. A complete checkup was performed; the diagnosis was made; and they assured my safety for long distance travel. People were friendly, knowledgeable offering a clean and welcoming environment. I highly recommend Bob Maxey Lincoln to out-of-towners.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Purchase of car was smooth experience!

Purchase of car was smooth experience! Very accommodating! Nick is very knowledgeable regarding technology in car and explained its operation well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ordered the vehicle!

Ordered the vehicle!! It was grt experience i would highly recommend it Tracey is an excellent salesperson always on top of things

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Bob maxey is an excellent dealership with people like Tracy who made the the experience so good Highly recommend it

Consumer response

Keep up the good work !!

Pain-free experience

This is my second Lincoln purchase from Bob Maxey Lincoln and I wasn't disappointed with the car buying process either time. My sales person, Nicholas Nearhood was genuinely kind and knowledgeable. He was very attentive in answering my questions and getting back to me quickly. I told him my must haves (essentially all the bells and whistles) and he got me what I wanted, without trying to sell me extras I didn't want. An overall great experience with a wonderful salesperson and Nicolas even provided some extras that I wasn't expecting, so woo hoo! A satisfied customer for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This Lincoln store is family-owned and professionally

This Lincoln store is family-owned and professionally operated. I have the best experiences with sales, service and individual encounters. I would buy a Lincoln here any time, and I would get any vehicle serviced at Bob Maxey Lincoln.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.