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Bob Maxey Lincoln

(1,237 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:30pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–7:30pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday Closed Closed
Sunday Closed Closed
New (888) 341-7713 (888) 341-7713
Used (866) 984-5260 (866) 984-5260
Service (888) 649-4066 (888) 649-4066

Reviews

(1,237 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Maxey Lincoln from DealerRater.

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One thing that I might suggest is that during service, please do not change the headlight setting (mine was on automatic) to manual, or if necessary to do so during service, please return it back to automatic. I will remember to bring my 2012 Ford Escape in on a sunny day so I get a car wash. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Diane Paglino

The service was quick and efficient. Tom was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the awesome review, Diane! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

Great Service.

Everyone was very helpful and insured that I was satisfied with the service I received. Thank You.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Percival, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Bob Maxey Lincoln Sales as your first choice for service!

clean

They were helpful Friendly . They are friendly and helpful to among other things that.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Lincoln MKZ

Easy to work with. Experience was enjoyable. Tracy wasexcellent, very accommodating to my special needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service

Service department is always on. Ryan Parrot is an asset to your company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service

Excellent experience very professional sales associates.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service and attention to solving issues

Service was quick and well done. Jim, Service Manager was helpful answering questions & resolving other issues. He took personal interest in seeing that I was taken care of & understood options.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are pleased to hear our Team took such great care of you, Russell! Thank you again for your business and we hope to see you again soon!

Great services

The staff was/is incredibly nice. The waiting room is very comfortable and fully stocked with refreshments, which were greatly appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Henry, thank you for writing this fantastic review and giving our dealership such a high star rating! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Take care, Henry!

Friendly environment --

It was a very good experience having you repair my car.Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your business, Ilse!