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Bob Maxey Lincoln

(1,243 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:30pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–7:30pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday Closed Closed
Sunday Closed Closed
New (888) 341-7713 (888) 341-7713
Used (866) 984-5260 (866) 984-5260
Service (888) 649-4066 (888) 649-4066

Reviews

(1,243 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Maxey Lincoln from DealerRater.

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Super clean facilities

Excellent services always!!! I have been buying cars from Bob Maxey for over 18 years. I have been completely satisfied with the costumer services I received over the years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Javelle, thank you for writing this fantastic review and giving our dealership such a high star rating! Here at Bob Maxey Lincoln, we sincerely want to thank you for your many years of commitment and loyalty to our dealership! Take care, Javelle!

Amazing Customer Service Provided

Tracey was outstanding with us. I made the switch from a Buick to a Lincoln and she helped make our decision an easy one. She's professional, warm, knowledgeable and did everything she could to find us rebates to help reduce our monthly lease payment. Plus she took time to walk us through all the benefits and features of our new vehicle. I've already recommended Tracey and this dealership to friends and will continue to do do. I think Tracey is a very valuable asset to Bob Maxey and I LOVE MY NEW LINCOLN MKC!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for the wonderful review, Elizabeth! Please let us know if you have any additional questions about syour new Lincoln MKC and thank you again for choosing Bob Maxey Lincoln!

Oil Change service

Staff was experienced and efficient. Great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great services

Everything went well. I never have an issue with your service. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Bob Maxey delivers!

Vehicle was serviced within a couple hours, no problems.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to your next visit!

convenient

dedicated oil changes lanes would be helpful..........................................

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mister

Ryan the service agent was very responsive and explained the services I requested.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate this honest feedback of Bob Maxey Lincoln Sales, Thomas. Thanks again for your business!

Great teamwork

Pleasant are very helpful would recommend family and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ms. Thomas

I did not like how Gary in the Body Shop did not acknowledge seeing me at the door, which lead to someone going in front of me. Claiming he did not see me at the door, blowing on my horn to let me in - RIGHT. The gentleman that took care of me was outstanding and apologized for the mishap. I have been a customer of Bob Maxey for over 48 years. I love the service and the people. M. Thomas

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mrs. Gerstner

The service was excellent. Thank You! We like your new facilities.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We really enjoy reading your feedback, Waltraud! Here at Bob Maxey Lincoln Sales, we sincerely hope to see you again! Take care!