Reviews
convenient
dedicated oil changes lanes would be helpful..........................................
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
The service staff was excellent! Jim, Ryan and Shawn are my favorites and always make sure all my service needs are met. I only wish I had access to a loaner car while mine was in repair.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cynthia, thank you for your wonderful comments of your recent service experience with us! We sincerely appreciate your business! Take care!
Ms. Thomas
I did not like how Gary in the Body Shop did not acknowledge seeing me at the door, which lead to someone going in front of me. Claiming he did not see me at the door, blowing on my horn to let me in - RIGHT. The gentleman that took care of me was outstanding and apologized for the mishap. I have been a customer of Bob Maxey for over 48 years. I love the service and the people. M. Thomas
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mrs. Gerstner
The service was excellent. Thank You! We like your new facilities.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really enjoy reading your feedback, Waltraud! Here at Bob Maxey Lincoln Sales, we sincerely hope to see you again! Take care!
Great teamwork
Pleasant are very helpful would recommend family and friends
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service maintenance
My car was in for scheduled maintenance. I was greeted in a professional and friendly manner. I was provided the necessary information and asked if there were any questions. I waited on the customer waiting room . My car was ready in an hour and was given a car wash which was much appreciated. I am very impressed and happy with the service provided.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Linda, your positive review means a lot to us and we're happy we could help you! Here at Bob Maxey Lincoln Sales, we sincerely all hope to see you again! Take care!
miss bailey
staff hospitality and service was excellent and waiting room very inviting..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gail, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We look forward to your next visit!
Great repairs
I dropped off car clean inside and out, it was given back to me dirty after repairs. would have been nice if it was washed. Repairs were done in a short amount of time. The Service Advisor was very informative and accurate about all repairs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
reivew
I have a 2013 Ford fusion. A lot of things were fixed on our behalf. Car was not washed but they informed us that it was to cold and it would freeze so let them know at a later date, and they will clean it. That was very nice of him. Also while wot king on the car they dropped my wife of at home and I appreciate it. Overall great job.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
feedback
dedicated quick lanes for service would greatly improve wait times
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase