Reviews
Customer
Car was being service. Professional, friendly and attentive personnel. Excellent Service!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Eva, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thank you so much for choosing Bob Maxey Lincoln as your first choice for service!
Service
Service was fine and has been previously. I am very disappointed in the actual car. My fault, I guess for assuming that when you get a Lincoln, such a high class car, you get certain extras without asking. Boy, was I wrong! I am very very disappointed. We had a Ford Explorer that I was happy with. Wish we still had it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
My car engine quits at times while driving. Took it in for service told problem was fix. Next day it start happening again, called told to bring it back, they had a loanner for me. Got their for service again, while I was in the show room, traded it in on a new. With out any problem. The sercice & sales people were wonderfull as always!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Super clean facilities
Excellent services always!!! I have been buying cars from Bob Maxey for over 18 years. I have been completely satisfied with the costumer services I received over the years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Javelle, thank you for writing this fantastic review and giving our dealership such a high star rating! Here at Bob Maxey Lincoln, we sincerely want to thank you for your many years of commitment and loyalty to our dealership! Take care, Javelle!
Great service!
I am impressed every time I come in for service. Complete faith and trust in Bob Maxey Lincoln Service. I know I will receive the best service, at a fair price and not be talked into add-on service by vehicle doesn't need.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Amazing Customer Service Provided
Tracey was outstanding with us. I made the switch from a Buick to a Lincoln and she helped make our decision an easy one. She's professional, warm, knowledgeable and did everything she could to find us rebates to help reduce our monthly lease payment. Plus she took time to walk us through all the benefits and features of our new vehicle. I've already recommended Tracey and this dealership to friends and will continue to do do. I think Tracey is a very valuable asset to Bob Maxey and I LOVE MY NEW LINCOLN MKC!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for the wonderful review, Elizabeth! Please let us know if you have any additional questions about syour new Lincoln MKC and thank you again for choosing Bob Maxey Lincoln!
Oil Change service
Staff was experienced and efficient. Great service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bob Maxey delivers!
Vehicle was serviced within a couple hours, no problems.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to your next visit!
Great services
Everything went well. I never have an issue with your service. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mister
Ryan the service agent was very responsive and explained the services I requested.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate this honest feedback of Bob Maxey Lincoln Sales, Thomas. Thanks again for your business!