Reviews
Customer
My experience at the dealership is always a wonderful experience. The people are friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
good service, pleasant lounge are6
Came in for oil change. Mentioned a problem with turn signal sticking. Was sort of discouraged to pursue a repair because of possible wait time without an appointment. Seemed like a minor problem that could have been quickly addressed, and maybe "squeezed in" ahead of more complicated issues. Every situation shouldn't warrant an appointment or lengthy wait time. Otherwise, oil change went fine, pleasant lounge with tv, WiFi, and snacks. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your honest review, Tracy! We sincerely hope we can continue to assist you again in the future!
Oil Change
Great experience - fast, efficient and comfortable waiting area. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
misster
Service was quick and friendly. Took care of a minor turn signal light problem withno charge.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Battery Replaced
My car needed a battery replaced. The Customer Service Representative was very helpful and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lois, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great service
As always the staff is professional, kind and helpful. The service done in a timely matter. I enjoy coming to this dealer and waiting it always has coffee and snacks for enjoyment while you wait. It's like a nice little break.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really appreciate your feedback of your recent visit with us, Tee! Here at Bob Maxey Lincoln, we sincerely all hope to see you again! Take care!
Service
Service was fine and has been previously. I am very disappointed in the actual car. My fault, I guess for assuming that when you get a Lincoln, such a high class car, you get certain extras without asking. Boy, was I wrong! I am very very disappointed. We had a Ford Explorer that I was happy with. Wish we still had it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer
Car was being service. Professional, friendly and attentive personnel. Excellent Service!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Eva, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thank you so much for choosing Bob Maxey Lincoln as your first choice for service!
Great service!
I am impressed every time I come in for service. Complete faith and trust in Bob Maxey Lincoln Service. I know I will receive the best service, at a fair price and not be talked into add-on service by vehicle doesn't need.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
My car engine quits at times while driving. Took it in for service told problem was fix. Next day it start happening again, called told to bring it back, they had a loanner for me. Got their for service again, while I was in the show room, traded it in on a new. With out any problem. The sercice & sales people were wonderfull as always!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase