Reviews
Nice salesman. Nice product. Nice experience.
Salesman was very knowledgeable about the product. Joe listened very well to our needs and wants and found the vehicle that best matched. very pleasant experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Earl, Thank you for the nice things you have to say about our sales associate Joe. We are glad we could give you a positive buying experience. Denny Dunfield General Manager Al Serra Auto Plaza
great customer service
The sales people made me feel that I was a valued customer and that they were trying to sell me a car that fit my needs and my price range.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Diane, We appreciate you taking the time to share your feedback with us. We work hard to ensure we deliver wonderful experiences to all. We will share your comments with our team and we look forward to working with you in the future. Denny Dunfield General Manager Al Serra Auto Plaza
Great very nice
I loved how organized and together everything was when we Got to the dealer to pick up the car and how we were given all of the options GM was offering.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Cheryl, We are so happy to hear that you had a positive experience with us. We value your business and look forward to seeing you again in the future. Denny Dunfield General Manager Al Serra Auto Plaza
Ron Hatt
Ron was very willing to work with us. He worked hard to get us into a vehicle that fit our needs at a price that worked for us.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dear Eric, We appreciate you taking the time to share your feedback with us. We work hard to ensure we deliver wonderful experiences to all. We will share your comments with our team and we look forward to working with you in the future. Denny Dunfield General Manager Al Serra Auto Plaza
Great Service
John Tuohy provided me with great customer service and helped to put me in a car that would be safe, cost conscience and comfortable for my growing family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Tanya, Thank you, we love hearing about customers that have a great experience at Al Serra Chevrolet and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Denny Dunfield General Manager Al Serra Auto Plaza
Great Experience
Our salesman, TJ, was able to understand our vehicle needs and wants. He did not try to sell us something we didn't want with more or less options than interested us. Upon our first meeting, without specifically being told, TJ understood that we keep vehicles longer (mileage and years) and therefore the tow package, spare tire, and color of choice were a big deal to us. He also understood that we were not particularly interested in all of the bells and whistles, but that the few we needed were within a couple of option packages. He didn't try to sell us based on monthly price or leasing. He understood we were interested in the buying the right vehicle for us and that we had already done the research on which vehicle meet out needs. TJ was very friendly and very easy to work with.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Thank you, we love hearing about customers that have a great experience at Al Serra Auto Plaza and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Denny Dunfield General Manager Al Serra Auto Plaza
Great place, friendly people, good overall service
I liked that there was no pressure to buy and I have worked with the sales rep Lance Danielson before at his previous location. I find him to be very helpful and courteous. No pressure and willing to work to find what I wanted each time.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Gerald, Thank you for your kind words about our sales associate Lance. We are glad he was able to provide you with outstanding service and we look forward to working with you in the future. Denny Dunfield General Manager Al Serra Auto Plaza
Good Service
No hassle with negotiating. All the staff was friendly and helpful, as well as moving quickly as this is a long process.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dear Sydney, Thank you for your kind words. We appreciate your business and look forward to seeing you again. Denny Dunfield General Manager Al Serra Auto Plaza
Perfect Operation and very Clean
I always come to Al Serra for my Vehicles and always have a great experience plus there is a few people there that make the experience even better
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Dominic, Thank you for your kind words. We appreciate your business and look forward to seeing you again. Denny Dunfield General Manager Al Serra Auto Plaza
Great Service
I walked in on a mission and didnt have a lot of time. Scott was very helpful and didnt waste my time. He was able to get us the right car very quickly
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dear Corey, Thank you for the nice things you have to say about our sales associate Scott. We are glad he could give you a positive buying experience. Denny Dunfield General Manager Al Serra Auto Plaza