Reviews
Always friendly and great service!
Al Serra in Grand Blanc Michigan is Always friendly and great service! Excellent locations a lot of lots to drive through.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dear Nancy, Thank you for the kind words. We are thrilled you had a positive experience and we look forward to seeing you again. Denny Dunfield General Manager Al Serra Auto Plaza
Great Stock & Nice People
I drove from Rochester, NY twice in one week to deal with this dealership.Robbie was very good and everyone was friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Richard, Your kind words about our sales associate Robbie are greatly appreciated. Thank you. Denny Dunfield General Manager Al Serra Auto Plaza
Al Serra Buick Service satifaction
I had an appointment for 10:30 A.M. Tuesday, Feb.4th. I arrived at Serra Buick at 10:12 A.M. and they immediately wrote the work order and then took my car to the service bay for the oil/filter change, tire rotation and other vehicle checks. The work was completed before 11:00 A.M. and I was on my way. Good work Serra Buick.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dear Clark, Thank you for choosing Al Serra Auto Plaza for your Service needs. We appreciate your business and look forward to seeing you again. Denny Dunfield General Manager Al Serra Auto Plaza
Good service done in a timely fashion
Al Serra Had nice and clean waiting area. The work was completed on time. It was a very good experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dear Donald, Our team is very happy to hear about your excellent review and I hope we can continue to provide you with outstanding service. Denny Dunfield General Manager Al Serra Auto Plaza
convenient
Jim Dallas was great. Friendly and informative. We loved how he was able to handle the entire process from showing us cars to financing. Very convenient. I would definitely buy my next car at Al Serra
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Joseph, Thank you for the kind words. We are thrilled you had a positive experience and we look forward to seeing you again. Denny Dunfield General Manager Al Serra Auto Plaza
Fast & consistently excellent service.
I continue to be happy with your consistent efforts to provide very good service, & your approach to make even more & better service. I have been coming since our move to Grand Blanc in mid 1998.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dear Raymond, Thank you for making Al Serra Auto Plaza your Dealer of choice. We appreciate your business. Denny Dunfield General Manager Al Serra Auto Plaza
Al Serra Visit Is Very Satisfying
Great as usual. Always a pleasure! I have been buying cars at Al Serra for years. Competitive pricing and unbelievable inventory. Awesome sales people as well!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Christopher, Your kind words about our sales associates are greatly appreciated. Thank you. Denny Dunfield General Manager Al Serra Auto Plaza
Great Service,very clean Facilities,Top notch!!!
I had an appointment the day that I brought in my truck. The service advisor got with me,right on time,took care of all of my needs concerning my truck,I had just a very short wait and before I knew it my truck was ready for me.My service advisor even took my truck thru the car wash for me,which was Greatly appreciated........Thank You Al Serra Chevrolet
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dear Phillip, Thank you for choosing Al Serra Auto Plaza for your Service needs. We appreciate your business and look forward to seeing you again. Denny Dunfield General Manager Al Serra Auto Plaza
Al Serra dealership is THE BEST
Your staff is so professional and helpful every time I go to the dealership. I won't ever purchase a car anywhere else. The best car buying and car maintenance experience I've ever had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dear Deborah, Thank you for filling out our survey and giving us this great feedback. It is encouraging to know our team made such an impression on you. We hope to see you again in the future. Denny Dunfield General Manager Al Serra Auto Plaza
Al Serra
Christina was such a great person to work with! She made the whole process so easy and was so willing to go out of her way for us! I am so glad to have worked with her! I love my new Terrain!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Angela, We are so pleased that you took the time to complete our survey and had such nice things to say about our sales associate Christina and your buying experience with us. We appreciate your business. Thank you. Denny Dunfield General Manager Al Serra Auto Plaza