Reviews
Great Service, Knowledgeable Staff.
I recently had some warranty work that needed to be done on my Terrain. The whole process, from dropping my vehicle off to getting a rental to picking my vehicle up the very next day was extremely quick and efficient. I felt very confident leaving my vehicle in Cody's hands.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you found us so helpful! Feel free to stop by if you need any assistance in the future!
OLD VAN RUNS GOOD AGAIN
I would like to mention the mechanic's name who was able to diagnose what no other mechanic was able to diagnose. His experience ALONE is what fixed my vehicle. Service manual block diagrams did not indicate the solution that this mechanic was able to come up with. I was told that in the past 21 years, he only encountered a driveability problem, similar to what I had, only 4 other times. In the past 2 years I have spent a quite a bit of money at 2 other GM dealerships & 2 other "garages". NOBODY could keep code P0335 from coming back repeatedly. NOBODY could get that 4.3L to run right. A hospital is only as good as it's doctors, & you folks have a good car doctor there. Too bad you won't let me mention his name.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. We appreciate your business. Feel free to stop by if you need any assistance in the future!
Great service
Great experience, love the car. The salesman was very helpful and a joy to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy that we were able to provide a professional, courteous, and engaging experience! Please let us know if there's anything else we can do for you. Drive safe and see you on the road.
Mr. Customer
The Service Advisors were friendly and very knowledgable about my problem and how to fix it. The Showroom and waiting room were clean and comfortable.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad to be a part of your pleasurable experience. We always want our customers to feel the way you felt when leaving our location. Drive safe, and we'll see you on the road.
Excellent in every area
They have always done a great job. From sales to service, Al Serra is the best dealer I have ever dealt with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service and very clean facilities
everyone was very helpful and very courteous to us wait was not long. thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you found us so helpful! Hope you're enjoying your vehicle, and as always, drive safe!
Great Experience
Spent a lot of time going over different options. Jason Czarka was very patient and knowledgable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GMC SERVICE DEPARTMENT
Thanks Cody. Once again you guys have done a great job!!!! I always deal with Cody in the GMC service department, He always keeps me informed about my repairs and the cost of the repairs. The mechanic's do a great job and are very fast at the repairs so I get my truck back faster..THANKS again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Airbag issue fixed fast & friendly!
Fast service. Good quality. Never any issues with this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your positive review. We respect our customer's time and budget. We appreciate your review and hope we can continue serving you for many years to come.
Great service and great personnel
Adam took good care of me, everything was very good
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. We appreciate your business. Feel free to stop by if you need any assistance in the future!