Reviews
Outstanding!
Outstanding service! Sales staff were prompt in availability of the desired vehicle. As always Al Serra had the best price and the purchase couldn't haven't have been easier. I will continue to buy new or used vehicles from them and recommend this dealership to friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service and great people.
Had an appointment and they serviced me without delay. I was out in 45 minutes. Also, they recalibrated my sensors for tire pressure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. We appreciate your business. Feel free to stop by if you need any assistance in the future!
Customer
The service department did an excellent job at scheduling and performing the service work in a timely and professional manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you found us so helpful! Hope you're enjoying your vehicle, and as always, drive safe!
Buick encore
Jeff was our sales representative from Al serra Buick and he went far above his duties as a salesperson to make sure we were satisfied and understood all aspects of our new purchase. steven freel Grand Blanc mi
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Al Serra
I had my driver's side front window replaced and everything went just as promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Studio Design Engineer
John Lancaster did a great gob making me feel comfortable and didn't make me feel under preasure at the dealership. I believe I received a great deal. I wish the same deals were on the crew cabs,but I like the looks of the double cab and believe it will work out fine.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great service and sales dept
Great service after the sale. An impressive dealership selling a great product.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
oil change
Everything went well. thanks for the good service. looking forward to my next service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Purchase of my new ride
Jon Paris was very helpful in my search for a vehicle that met my family's needs.I explained to him what I was looking for and what I wanted to spend and he was able to find the perfect vehicle. Jon was professional and very genuine.He went out of his way to answer all my questions and to explain all the details of the vehicle. I would definitely refer my friends to Jon to purchase their next vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service.
We purchased our GMC Terrain at Al Serra from my favorite New Car salesman Jerry Parsons. We had our oil changed along with Fuel Injection service. Our service adviser, Bryan Pullen, got us in and our vehicle was finished just as promised. Go see Jerry Parsons in the Chevy sales room where he can sell you any vehicle In stock at Serra's.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks! We're happy to help however possible. We hope to continue serving you for many years to come. Please do not hesitate to give us a call if there is anything we can do for you.