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Al Serra Auto Plaza

(1,688 reviews)
Visit Al Serra Auto Plaza
Sales hours: 9:00am to 3:00pm
Service hours: 7:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–5:00pm
Tuesday 9:00am–6:00pm 7:00am–5:00pm
Wednesday 9:00am–6:00pm 7:00am–5:00pm
Thursday 9:00am–6:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–3:00pm 7:00am–3:00pm
Sunday Closed Closed
New (810) 503-0005 (810) 503-0005
Used (810) 535-7462 (810) 535-7462
Service (888) 471-4159 (888) 471-4159

Reviews

(1,688 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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New Trailblazer

Great service and communication in a timely manor. Kyle went above and beyond to assist. I would recommend this location for all new or used sales

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great dealership!!!!

I leased my last three vehicles from Al Serra!!!! It was wonderful to have such great salesmen and service representatives. I am going to get my next vehicle from there!!!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Al Serra Chevrolet- Brian Miller

Brian Miller is great. So helpful, professional, knowledgeable and personable. There was no pressure at all with Brian. I test drove three cars before choosing a Traverse. I would highly recommend Brian to my family and friends!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2018 Chevrolet Silverado 2500 HD

Brian Miller is an outstanding salesman at AL Serra. He takes great care of his customers. I have purchased many vehicles from him and have never been 😞with any aspects of my purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2021 trax

Jared went above and beyond to make the process as easy as possible I am coming to see him next time I buy a vehicle .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Al Serra will respond to your car buying needs

Derek was very personable and attentive to my specific needs. I will not hesitate to recommend Al Serra to my family and friends because Derek made my car buying experience A1!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Will definitely be back!

Perfect experience! I had issues at another dealership, and remembered Jared Denington from a previous lease through Al Serra. I called him and he made everything as easy as possible, with everything being completed in a matter of about three hours. I had walked in to the previous dealership and told the person at the front desk, when she asked who I wanted to work with, that I hoped I wouldn't have a true relationship with a car salesman. Now here I am, dead set on not calling anyone but Jared! In fact, we leased a second vehicle through him three weeks after we finalized this one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Finding the right SUV and the right deal for us!

We love our new 2021 Chevy Traverse and have been very happy with the whole experience. Thank you so much to Kyle Odglen for making it a professional but pleasantly friendly experience. That's a win-win situation! Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Managing Director

We have had two transactions with Tim and give him high marks! He is knowledgeable, attentive, and efficient. Highly recommend Tim and Al Serra Dealership. Don and Cheryl DeLaura

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service at Al Serra

I had a wonderful experience working with Eric. He was able to arrange for everything to be taken care of during just that one visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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