Reviews
Excellent Dealership! Amazing Service!
Friendly and helpful sales person as well as Finance person. Wonderful people who treated me with respect and excellent service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A MESSAGE FROM DENNY DUNFIELD: Dear Ghidah, Thank you for making Al Serra Auto Plaza your dealer of choice. We appreciate your business and all of the nice things you have to say about our staff. Denny Dunfield General Manager Al Serra Auto Plaza
100% Excellent Service
Travis was professional and to the point. He is the best salesperson to deal with. Everything was done speedy, efficiently and he tailored everything to make the customer experience amazing. THANK YOU!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A MESSAGE FROM DENNY DUNFIELD: Dear Leslie, Thank you, we love hearing about customers that have a great experience at Al Serra Auto Plaza and we are glad you are one of them. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Denny Dunfield General Manager Al Serra Auto Plaza
Helpful, friendly. Very fair prices and trade-in.
I had the salesman and his boss help out since the salesman was in training. Both were very helpful and very friendly. Made me feel like I was buying the right car for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A MESSAGE FROM DENNY DUNFIELD: Dear Barbara, Our team enjoyed working to find you the perfect vehicle. We are glad you are so happy. Denny Dunfield General Manager Al Serra Auto Plaza
Good experience
Kevin Y had the car ready for me to check out and drive. The vehicle was not the perfect match, but Kevin is keeping an eye out for "the one". Overall a good experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
A MESSAGE FROM DENNY DUNFIELD: Hello, Thank you for your kind words about our sales associate Kevin. We are glad he was able to provide you with a good experience and we look forward to working with you in the future. Denny Dunfield General Manager Al Serra Auto Plaza
New Vehicle leased.
The willingness of the salesman to go the extra mile to make sure I got just the vehicle my wife wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A MESSAGE FROM DENNY DUNFIELD: Dear Brian, Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Denny Dunfield General Manager Al Serra Auto Plaza
Helpful Salesperson
We couldn't have asked for a more friendly and helpful salesperson. Mike Majerowicz did a great job at getting us in the car we wanted very quickly. The trade in, and financing went very smooth. So, glad we came to Al Serra!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A MESSAGE FROM DENNY DUNFIELD: Dear Kara, Thank you for sharing this great feedback with us. Our goal at the AL Serra Auto Plaza is taking care of our customers. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again! Denny Dunfield General Manager Al Serra Auto Plaza
Top Notch Service
Scott Good at Al Serra was great to work with during my car buying experience. He was helpful and timely in responding to my questions. He was personable and honest. I would definitely go back to him again for another vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A MESSAGE FROM DENNY DUNFIELD: Hello, We appreciate all the nice things you have to say about Al Serra Auto Plaza and our staff. Thank you. Denny Dunfield General Manager Al Serra Auto Plaza
Great service
Jon Paris was extremely helpful with everything he did for me. I can be very demanding as to what I look for in a vehicle. I was looking for a used truck and left with a new one! Thanks again for making my buying experience extraordinary!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A MESSAGE FROM DENNY DUNFIELD; Dear John, Thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. At Al Serra Auto Plaza, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs. Denny Dunfield General Manager Al Serra Auto Plaza
great service
Start to finish the sales experience was fast. My salesman Tim McDonald was not pushy and let me test drive anything that I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A MESSAGE FROM DENNY DUNFIELD: Dear Gareth, Thank you for your kind words about our sales associate Tim. We are glad he was able to provide you with outstanding service and we look forward to working with you in the future. Denny Dunfield General Manager Al Serra Auto Plaza
Great Purchase Experience
Had the exact car I was looking for, helped every step along the way so I could get best deal possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A MESSAGE FROM DENNY DUNFIELD: Dear Michael, Our team enjoyed working to find you the perfect vehicle. We are glad we met your expectations and we look forward to seeing you again in the future. Denny Dunfield General Manager Al Serra Auto Plaza