Joe Cecconi's Chrysler Complex

I recently traded in a truck that had a balance on the loan I had they said don't worry we will take care of it everything will be just fine well guess what that's 2 weeks ago they still have not paid off my previous loan and now I have a late payment on my credit report I had my previous long through my bank so thank you for that you screwed up my relationship with my bank now as well you guys do not return phone calls you don't answer the phone you don't take care of anything you are absolutely horrible with no response once we sign on the dotted line it feels like screw you so now I have a late mark on my credit report now you salted my relationship with my bank and on the one stuck holding the bag for all of it because of you clowns don't make the same mistake I did do not go to this place do not trust them drive right on by go to another dealership

Make sure you when switching from one dealership to another for a lease ... that all the fees are included ... disposition fee.... the dealership did not include that .....

Mark was quick and easy to work with. He was personable and funny and made the buying experience way less boring and tedious as it usually is. We will definitely be back and highly recommend Mark!

Mark N was great got me in the vehicle I wanted for an unbeatable price! When finance took a little longer than expected he went and bought me lunch ! Great experience!

This is the second Wrangler I’ve ordered from Mark Novelli. First time was very little negotiating. Second time was even less. He gave me a very fair price on my order and a great trade on both. I never felt pressured. He made me feel very comfortable with our deal, and in a few years I’ll be back again. I recommend this dealership and especially Mark.

I don't like writing reviews or anything that involves essay form. But my salesman ( Rob Flemings) deserves a shoutout. He was excellent to deal with and made my sales process very easy. He wasn't pushy at all. And worked my whole deal over the phone, by the time i went to dealership the deal was done. And that's exactly how I like to buy my cars. He will definitely be the guy i go to for my future car purchases. That you again Rob!

My salesman, Rob Fleming, was very helpful and went out of his way in helping me decide on a vehicle, I love the car and could not be happier with it and the excellent service I received

We always work with Mark Shirback who I feel always has my best interest at heart. He got me into a 2019 Jeep Cherokee Limited 4 x 4 and I've never been happier with a vehicle. He worked very hard for me to get me where I need to be with payments. Will recommend.

Thanks to Julian Santiago, I am driving the car I always wanted. He is a kind soul and worth spending the time to talk to. I usually feel taken or scammed at dealerships, but not with Julian. This is hugely important! He saved me time by working with me via texts and emails. He did not give off the salesman vibe whatsoever. He is an honest guy, making his living, in a town where we. too, are making our living and just trying to make the best out of it. Thank you Pancho/Julian Santiago. :)

This is my 2nd lease with working with Mark Novelli and the experience was just as great as the first. Mark was able to get me the vehicle that I wanted, at a reasonable price. He makes the experience more about the relationship than the sale itself. My wife also has her Jeep from working with Mark and we will continue to go back. Overall Great job!