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Joe Cecconi's Chrysler Complex

(675 reviews)
Visit Joe Cecconi's Chrysler Complex
Sales hours: 10:00am to 3:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–8:00pm 7:30am–8:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–6:00pm
Sunday 10:00am–3:00pm Closed
New (716) 402-5563 (716) 402-5563
Used (716) 205-3763 (716) 205-3763
Service (716) 775-6256 (716) 775-6256

Reviews

(675 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Cecconi's Chrysler Complex from DealerRater.

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New car lease

Came in and the service was great from start to finish. Everyone was upfront with no sugar coating. Came in from a referral and I will also ne referring people to our sales person Poncho.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This is a correction of yesterday. I hit the wrong thing....

This is a correction of yesterday. I hit the wrong thing. I thought I was deleting it. You did a great job. I would come back again. James Van Curan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

All about the Benjamins

If you go there, do not expect to be treated like a valued customer. They are all about the benjamins - and it's not funny like the 2002 American buddy action comedy film directed by Kevin Bray, and starring Ice Cube and Mike Epps. As we all have learned - the buck stops at the top - and owner could care less about what his team does to unsuspecting customers. So disappointed and frustrated at this dealership. I would seriously drive 100 miles to avoid them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Great service and helpful

I had a very good experience especially with Gus helping me out. I want it for the price I want it and they were very friendly and helpful and getting me through the process thank you very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great job

Tony Ricco did an awesome job selling me a ram truck. I’d return for sure!! Thanks Tony! And Thanks joe Cecconis Chrysler complex. Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchased a 2017 Chrysler Pacifica

Rob Fleming was GREAT! He listened to what my needs were and found me the perfect van. He was professional, friendly and very knowledgeable. I would highly recommend to ask for him if your looking to buy a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Never again

The overall purchase of the vehicle was good the sales man was absolutely great however 2 things needed repaired they did half of one and said they ordered the parts to complete the one repair .I have yet to see these parts it's been 20 days the other they refuse to fix. 15 days in the vehicle developed a check engine light and because we refused to purchase the extended warrantee from them they would only look at the vehicle on our dime after the vehicle would have to be trailered to them. I'm not saying they knew about the issue prior to them selling the vehicle but their attitude after the fact of refusing their extended warrantee has turned me off on them and would not recommend them

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Service, Friendly, and Helpful!

Our family went to Joe Cecconi's looking for a car for my son. He already had one in mind that he wanted after seeing it online. They were very friendly and helpful. Everything was great from the time we walked in, to the test drive, through the buying process, and walking out with a new car. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New Lease

Thank you Tony and the entire Team at Joe Cecconis! I love my new Jeep! You were all so amazing and helpful through the whole process! 💕 Jill

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great customer service

One of the best experiences I’ve had buying a car. Khalil Davis was a very helpful attendant Had majority of the work done when I came back to finish the purchase. He also made it a speedy process defiantly would recommend friends to go there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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