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Joe Cecconi's Chrysler Complex

(675 reviews)
Visit Joe Cecconi's Chrysler Complex
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–8:00pm 7:30am–8:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–6:00pm
Sunday 10:00am–3:00pm Closed
New (716) 402-5563 (716) 402-5563
Used (716) 205-3763 (716) 205-3763
Service (716) 775-6256 (716) 775-6256

Reviews

(675 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Cecconi's Chrysler Complex from DealerRater.

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Pancho is a awesome sales agent.. I wouldnt go to anyone...

Pancho is a awesome sales agent.. I wouldnt go to anyone else but him, he has helped me with my last 4 cars and I even now got my friends and family going to him. He is straight forward and doesnt lie, he gets you want you want and its at a great affordable price.. If he says he can do it.. then you can bet its going to be done !!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

It was a absolute pleasure working with Pancho on the...

It was a absolute pleasure working with Pancho on the purchase of my new Jeep Cherokee. I was looking for specific options for my Jeep and Pancho went above and beyond to find me the right vehicle that met what I wanted and was within my budget! I would highly recommend Pancho and the staff at Joe Cecconi to my friends and family on the purchase of a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I was given the upmost fantastic service. I couldn't...

I was given the upmost fantastic service. I couldn't of been any more pleased. I would deffinatly recomend my family and friends to see Julian Santiago to buy a new or new used vehicle..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Julian Santiago handled everything that we wanted and...

Julian Santiago handled everything that we wanted and above and beyond what customer service is about. I have always owned Chevy product and Julian made me switch over and the next purchase will come to him because he treated us with great class. He is a great spokens person for your product. I posted on Facebook on the great service and please look him up if you are ready to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

Great Experience

My experience here has been a great one. I was in the market for another car and decided to try them out. Customer service was great, all of my questions were answered and the process wasn't tooth pulling at all. I only had to take two trips because I was coming before work, but still a great experience, Tony and Dave helped me out and got everything situated for me, the paperwork did take some time with the little bit that I had, but overall this was the easiest experience with a dealership that I have experienced and I couldn't be happier with my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Steven Faltisco was great! No pressure and felt very...

Steven Faltisco was great! No pressure and felt very comfortable during the whole process. I would highly recommend my friends/family to purchase their next car from him too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Looking on the web for a car dealer I was looking every...

Looking on the web for a car dealer I was looking every ware then I found joe cecconi's dealer and I speak to a salesman Steven Faltisco. He honestly give me a out standing time about the dodge ram 1500 and that was all I need to hear he was very good and i will recommended steven and joe cecconi's to any of my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I just purchased my 3rd vehicle from Pancho at Joe...

I just purchased my 3rd vehicle from Pancho at Joe Cecconi. The new 2014 Jeep Cherokee. I keep coming back because Pancho always goes out of his way to make the car buying experience pleasant. He handled everything from keeping my payment where I needed it to be to making sure I got the vehicle I really wanted. Everything that was promised was delivered and I couldn't be happier. I will recommend this dealership and PANCHO to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I have bought three vehicles from Joe Cecconi Chrysler. ...

I have bought three vehicles from Joe Cecconi Chrysler. The main reason I continue to purchase my vehicles here is because of the service department. Chris Satarian is always willing to assist with any issues and have them resolved immediately. Recently, there was a few rust spots noticed on my vehicle doors which was still under warranty. He immediately took photos requesting that the doors be painted. Once approved he called and scheduled for my vehicle to be painted. It was returned to me within a few days looking great. Both my vehicles are serviced right at this service center no matter what I need from wipers to brakes. You get what you pay for and they are reasonable in price for their outstanding service. Rob Brooks is an excellent mechanic and I only request him to service my vehicles. I truly believe that by servicing my vehicles at the Niagara Falls Service Center is why they stay in such excellent shape. THANKS AGAIN FOR GREAT SERVICE. Patty

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Pancho was extremely patient, pleasant and most...

Pancho was extremely patient, pleasant and most importantly very fair with our new truck purchase. We love our new Dodge Durango and we would highly recommend working with Pancho when visiting Joe Cecconi dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.