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Grinwald Ford, Inc.

(692 reviews)
Visit Grinwald Ford, Inc.
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (920) 545-2115 (920) 545-2115
Used (920) 545-2118 (920) 545-2118
Service (920) 545-2119 (920) 545-2119

Reviews

(692 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grinwald Ford, Inc. from DealerRater.

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I cannot say enough good things about the staff at

I cannot say enough good things about the staff at Grinwald Ford. After over 2 years of waiting and being wronged by a previous dealer Andy and the staff at Grinwald came through and got us our Bronco! Thank you for everything! They have a customer for life and we trust them with any of our future Ford purchases!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dave and everyone at Grinwald were excellent at answering

Dave and everyone at Grinwald were excellent at answering any questions I had and helping me through the process of ordering and buying my first new vehicle. I highly recommend Grinwald Ford and will definitely be doing more business with them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My entire buying experience with Dave and John at

My entire buying experience with Dave and John at Grinwald was relaxed and hassle-free. I highly recommend working with them!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was very pleased with my experience at Grinwald Ford.

I was very pleased with my experience at Grinwald Ford. Kyle was my salesperson and did a great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Was a pleasant experience purchasing my 2022 Expedition

Was a pleasant experience purchasing my 2022 Expedition and my salesman Dave Delkamp went out of his way to make everything go smoothly even coming in on his day off to see me. Glad I drove a few extra miles to purchase a vehicle at a dealership that still believes in a handshake.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

From the day I placed my order, to the day I picked up my

From the day I placed my order, to the day I picked up my 2022 Shelby GT500, Kyle made the process, easy and enjoyable. He came in on his day off to go over my build sheet and place the order. Answered all my questions about the order in a very timely manner John Foltz had me in and out of his office in less then 10 minutes. I highly recommend Grinwald Ford and the entire staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dave brought his knowledge and professionalism in helping

Dave brought his knowledge and professionalism in helping me purchase a 2022 Ford Edge Thank you Dave for being so courteous and pleasant!! Kyle was also very helpful when I had questions and he answered and took care of my concerns!! Grinwald Ford is where I have purchased my last 3 Ford Edges!! John Foltz made it easy for all the purchases of my vehicles!! They treat you like family!! Very pleased with everyone at Grinwald Ford Of Watertown!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Once my order came in it was a quick and painless

Once my order came in it was a quick and painless process. 15 minutes after coming through the doors and everything was finalized and I was in my truck. Grinwald has always treated me and my family well. There's no fluff and no beating around the bush, straight and to the point. No one there has ever been "pushy" which I appreciate in a dealership. I look forward to many more years of business with Grinwald, even though I live 2 and a half hours away, that should say everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service and wonderful people to deal with.

Great service and wonderful people to deal with. I was very impressed with their personal level of customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dave a awesome guy been through more then dozen sales men

Dave a awesome guy been through more then dozen sales men never came across anything like him and their service quick and easy hands down

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.